At a Glance
- Tasks: Drive HGV vehicles, deliver goods, and provide top-notch customer service.
- Company: Join a reputable company focused on safety and customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Great opportunity for career growth and skill development.
- Why this job: Be part of a dynamic team and make a real difference in deliveries.
- Qualifications: HGV Class 2 licence and Hiab experience required.
Main Purpose of the Job:
HGV driver covering the Romford area. To drive a HGV vehicle delivering goods to customers on time providing excellent customer service. To adhere and comply with all driving legislation, compliance regulations and health and safety. To deliver goods to floor level accurately and safely.
Main Duties and Responsibilities:
- Delivery of goods to Customers – providing excellent customer service.
- Supervise the loading of the vehicle so that products are safely loaded and secured to minimise chances of damage.
- Load the vehicle in order that it is loaded in the most effective way possible for the transportation and the unloading of the materials at site.
- Ensure with the loader that the load is correct against the customer’s orders.
- Call the customer before delivery to confirm estimated arrival time on site.
- Ensure that on arrival the delivery is safe to make and respect customers property; if in doubt, consult with customer and/or Branch Manager.
- Check goods off with customers and obtain signature (If any errors mark ticket accordingly and consult with Branch Manager).
- Carry out multi-drop deliveries in a timely and safe manner.
- Complete vehicle daily inspection sheet and give to the Branch Manager.
- To provide support in the yard as required by the Branch Manager.
- Willing to perform any duties as may be deemed necessary or as may be required by the Company.
Legislation and Health and Safety:
- Drive within the tachograph laws/driver hours and Working Time limits.
- Look after the vehicle and ensure that it is not subjected to unnecessary damage.
- To operate the crane safely and in accordance with the correct procedures.
- Comply with fuel directives from the Transport Department.
- Maintain the cleanliness of the driving cab.
- Ensure accidents are kept to a minimum and if in an accident report the accident as soon as possible and in compliance with the company’s accident reporting procedure.
- Attend essential training in order to carry out the driver role.
- Adhere to all company policies and procedures, to include the company Dress Code Policy, Standards of Performance Policy and Health and Safety Policy.
HGV Driver with Hiab in Romford employer: Massenhove Recruitment Limited
Join a dynamic team as an HGV Driver with Hiab in Romford, where we prioritise employee well-being and professional growth. Our supportive work culture fosters collaboration and excellence, offering comprehensive training and development opportunities to enhance your skills. Enjoy competitive benefits and the satisfaction of delivering exceptional service to our valued customers in a thriving community.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HGV Driver with Hiab in Romford
✨Tip Number 1
Network like a pro! Reach out to fellow drivers, industry contacts, or even friends who might know someone hiring. A personal recommendation can go a long way in landing that HGV driver role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Remember, it’s not just about driving; it’s about delivering goods and ensuring customers are happy. Practice common interview questions related to handling deliveries and customer interactions.
✨Tip Number 3
Show off your knowledge of health and safety regulations during interviews. Employers love candidates who understand the importance of compliance and can demonstrate their commitment to safe driving practices.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HGV Driver with Hiab in Romford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HGV driving experience and any relevant qualifications, like your Hiab certification. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:Since providing excellent customer service is key in this role, include examples of how you've gone above and beyond for customers in the past. We love to see that dedication!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without any fluff.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Stuff
Make sure you’re familiar with the HGV Class 2 regulations and Hiab operations. Brush up on your knowledge of health and safety standards, as well as customer service expectations. This will show that you’re not just a driver, but a professional who takes their responsibilities seriously.
✨Demonstrate Customer Service Skills
Since excellent customer service is key in this role, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations or complaints, as this will highlight your ability to maintain professionalism on the job.
✨Safety First
Be prepared to talk about your approach to safety and compliance. Discuss how you ensure your vehicle is roadworthy and how you follow loading procedures to prevent damage. Showing that you prioritise safety will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to training and development, or how they support drivers in maintaining compliance with regulations. This shows your interest in the role and helps you gauge if the company is the right fit for you.
