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- Tasks: Manage high-value property claims and deliver exceptional customer outcomes.
- Company: Dynamic company focused on complex loss claims with a commitment to diversity.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be a trusted expert in a challenging role that makes a real difference.
- Qualifications: Experience in loss adjusting and strong communication skills required.
- Other info: Join a high-performing team and enjoy a supportive work culture.
The predicted salary is between 43200 - 72000 £ per year.
You will be at the forefront of handling some of the most challenging and high value property claims in the industry. From High Net Worth portfolios to major domestic and commercial losses—including subsidence and escape of oil.
This is a role for someone who thrives on complexity, enjoys autonomy, and takes pride in delivering outstanding technical and customer outcomes. You’ll be a trusted representative of the company, working closely with prestigious clients, brokers, and policyholders.
Key duties:- Managing a diverse portfolio of High Net Worth, Major Loss, and complex property claims with precision and professionalism.
- Meeting and exceeding the demanding service standards of MCL clients.
- Communicating proactively with all parties to keep cases moving smoothly.
- Working collaboratively within a high performing team to deliver exceptional results.
- Supporting business development by strengthening existing relationships and identifying new opportunities.
- Proven experience in a similar loss adjusting role, ideally with exposure to High Net Worth and major losses.
- Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications.
- Outstanding interpersonal and communication skills.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Senior Manager - Major Complex Loss Claims in London employer: Massenhove Recruitment Limited
Contact Detail:
Massenhove Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Major Complex Loss Claims in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities in major and complex loss claims. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific cases you've handled and how you navigated complexities. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your interpersonal skills! In this role, you'll be working closely with clients and brokers, so practice articulating your thoughts clearly and confidently. Remember, communication is key to keeping those cases moving smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Manager - Major Complex Loss Claims in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Manager role. Highlight your experience in handling complex property claims and any relevant qualifications like ACILA or FCILA.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share examples of how you've successfully managed high-value claims and built strong relationships with clients and brokers.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application showcases your outstanding interpersonal skills. Use clear and concise language to demonstrate your ability to keep all parties informed and engaged.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track your application status.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of major and complex loss claims, especially in high net worth scenarios. Be ready to discuss specific cases you've handled and how you navigated the complexities involved.
✨Showcase Your Communication Skills
Since this role involves liaising with clients, brokers, and policyholders, practice articulating your thoughts clearly and confidently. Prepare examples that demonstrate your ability to communicate effectively under pressure.
✨Highlight Your Teamwork Experience
This position requires collaboration within a high-performing team. Think of instances where you’ve worked closely with others to achieve exceptional results and be prepared to share these stories during the interview.
✨Demonstrate Your Business Development Acumen
Be ready to discuss how you've previously identified new opportunities or strengthened existing relationships. This will show your potential employer that you can contribute to the growth of their business while managing complex claims.