At a Glance
- Tasks: Lead and support a team of Claims Handlers while managing your own caseload.
- Company: Join a diverse and inclusive company committed to fairness and respect.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and rewarding field.
- Why this job: Make a real impact in the legal sector while developing your leadership skills.
- Qualifications: Experience in handling disease claims and strong team leadership abilities.
The predicted salary is between 35000 - 45000 £ per year.
My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. You will provide support to the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the business. You will also maintain a small caseload of mixed disease cases whilst providing supervision, technical support and training to your team.
Key duties:
- Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
- Provide supervision and technical support to the team, enabling individuals to continue to progress in their role.
- Ensure compliance with benchmarks set by the business and by clients whilst driving quality of delivery.
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
- Complete projects and process updates in order to improve current operating practices or to address specific client issues.
- Ensure compliance with the SRA Standards & Regulations.
Key requirements:
- Experience in the file handling of disease claims with a handling authority of £100k.
- Technical knowledge of NIHL Claims, Disease Claims and/or Military Claims.
- Proficient in all stages of both the pre-litigation and litigation process of disease claims.
- Demonstrate some prior experience of successfully leading a project or a team to deliver on outcomes in the insurance/legal sector (Desirable).
- Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability.
- Proficient in MS Office (Word and Excel in particular) and experience of using a Case/Claims Management system.
Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.
Claims Handlers / Team Leaders in Liverpool employer: Massenhove Recruitment Limited
As an Insurance Sales Advisor, you will thrive in a dynamic and supportive work environment that prioritises employee development and customer satisfaction. Our company offers competitive benefits, a collaborative culture, and ample opportunities for career growth, all while being located in a vibrant area that fosters both professional and personal fulfilment. Join us to make a meaningful impact in the lives of our customers while enjoying a rewarding career path.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
