At a Glance
- Tasks: Lead and support a team of Claims Handlers while managing your own caseload.
- Company: Join a diverse and inclusive company committed to fairness and respect.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and rewarding field.
- Why this job: Make a real impact in the legal sector while developing your leadership skills.
- Qualifications: Experience in handling disease claims and strong team leadership abilities.
The predicted salary is between 35000 - 45000 £ per year.
My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. You will provide support to the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the business. You will also maintain a small caseload of mixed disease cases whilst providing supervision, technical support and training to your team.
Key duties:
- Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases.
- Provide supervision and technical support to the team, enabling individuals to continue to progress in their role.
- Ensure compliance with benchmarks set by the business and by clients whilst driving quality of delivery.
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
- Complete projects and process updates in order to improve current operating practices or to address specific client issues.
- Ensure compliance with the SRA Standards & Regulations.
Key requirements:
- Experience in the file handling of disease claims with a handling authority of £100k.
- Technical knowledge of NIHL Claims, Disease Claims and/or Military Claims.
- Proficient in all stages of both the pre-litigation and litigation process of disease claims.
- Demonstrate some prior experience of successfully leading a project or a team to deliver on outcomes in the insurance/legal sector (Desirable).
- Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability.
- Proficient in MS Office (Word and Excel in particular) and experience of using a Case/Claims Management system.
Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.
Claims Handlers / Team Leaders in Liverpool employer: Massenhove Recruitment Limited
Join a dynamic and supportive team where your expertise as a Claims Handler or Team Leader will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through tailored training and development opportunities, ensuring you can excel in your role while contributing to meaningful outcomes in the claims sector. Located in a vibrant area, we offer a diverse and inclusive environment that respects and celebrates individuality, making it an excellent place for professionals seeking a rewarding career.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handlers / Team Leaders in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Massenhove Recruitment Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Massenhove Recruitment Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handlers / Team Leaders in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Massenhove Recruitment Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Massenhove Recruitment Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Massenhove Recruitment Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Massenhove Recruitment Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Massenhove Recruitment Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
