Compliance Business Partner in Leicester

Location: London or Leicester | Hybrid

A genuinely business-facing Compliance opportunity. This is a broad, commercially focused role supporting a UK Retail insurance business of around 800 colleagues. Working closely with business leaders, operational teams and senior stakeholders, you’ll provide practical regulatory advice that helps the business manage risk, deliver positive customer outcomes and make confident decisions. This is not a traditional compliance monitoring or policy-heavy role. The focus is on business partnering, influencing and providing practical guidance — helping stakeholders understand regulatory requirements and embed them into everyday decision-making, customer journeys and business change.

The Role

As a Compliance Business Partner, you’ll act as a trusted adviser to stakeholders across the UK Retail Insurance businesses. Your responsibilities will include:

• Providing practical and commercially balanced advice on FCA regulatory requirements and emerging risks.
• Building strong relationships with business leaders and operational stakeholders.
• Supporting governance, conduct risk and compliance oversight activity.
• Advising on Consumer Duty, customer outcomes and regulatory risk.
• Delivering thematic reviews, deep dives and assurance activity.
• Reviewing customer journeys, documentation, policies and procedures.
• Supporting acquisitions, integrations, strategic projects and wider business change.
• Helping stakeholders assess regulatory risks and make informed decisions.
• Delivering compliance training, reporting and stakeholder communications.
• Identifying opportunities to strengthen governance, controls and customer outcomes.
• Providing constructive challenge while maintaining a collaborative, solutions-focused approach.

What we’re looking for

We’re interested in candidates who understand both regulation and the realities of running an insurance business. You could come from a background such as:

• Compliance Business Partner
• Compliance Adviser
• Compliance Consultant
• Compliance Officer
• Risk & Compliance
• Insurance broking operations with strong FCA exposure
• Retail insurance compliance
• MGA or specialty insurance compliance
• Financial services compliance

Experience within insurance broking or the wider UK insurance market is particularly relevant. London Market or specialty insurance experience would also be advantageous.

Essential experience

• Strong knowledge of FCA regulatory requirements within insurance.
• Detailed working knowledge of ICOBS and SM&CR.
• Experience interpreting regulation and translating it into practical business advice.
• Experience assessing regulatory risk and supporting business decision-making.
• Strong stakeholder management and relationship-building skills.
• The confidence to influence and challenge constructively.
• Excellent communication skills, with the ability to simplify complex regulatory matters.
• Strong analytical, organisational and attention-to-detail skills.
• Experience reviewing qualitative and quantitative information and identifying potential risks.

Desirable

• CII, ICA or equivalent professional qualification.
• Knowledge of Lloyd’s and London Market processes and regulations.
• Experience supporting acquisitions, integrations or business change projects.
• Experience designing or reviewing customer journeys and regulatory documentation.

What will make you successful?

The strongest candidates will be:

• Commercially aware and able to understand the wider business context.
• Pragmatic and solutions-focused rather than purely technical.
• Comfortable engaging with senior stakeholders.
• Credible, confident and able to influence through expertise.
• Naturally curious and willing to understand how the business operates.
• Comfortable balancing challenge with collaboration.
• Focused on customer outcomes as well as regulatory requirements.

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.