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- Tasks: Support Underwriting Clients with administrative duties and bordereaux management.
- Company: Join a diverse team committed to equality and respect in the insurance industry.
- Benefits: Enjoy fully remote work and opportunities for professional growth.
- Why this job: Be part of a dynamic environment where your skills in client services and insurance operations shine.
- Qualifications: 3+ years in insurance operations; strong communication and relationship-building skills required.
- Other info: CII qualifications are a plus, but not mandatory.
The predicted salary is between 28800 - 43200 £ per year.
Reporting to the Client Services & Delivery Manager, this individual will be responsible for supporting the Underwriting Clientele by providing a wide range of administrative duties, with an emphasis on bordereaux management.
Ideal candidates will have experience working in insurance operations at a Technician, Underwiting / Broker Support / Broker Back-Up, or similar areas, with good Client Services skills and prior experience working with bordereau.
Essential Functions:
Provide technical and administrative duties as agreed with each Underwriting Client.
Build and manage relationships with Underwriting Client’s and third party service providers.
Assist in delivering Compliance / Underwriting Control – Comply with external and internal regulatory and statutory policies, procedures and regulations, minimum standards and market practices e.g., sanctions checks.
Attend and participate in meetings concerned with onboarding new Underwriting Clients and defining the services to be provided.
Work with third party service providers to identify and outsource appropriate administrative tasks.
Conduct underwriting support, bordereaux management and prossessing, credit control and reconciliation activities through to cash allocations, producing, and issuing statements of account.
Assist in the development of new services and the continuous improvement of existing processes performed by the function.
Manage workflows and task management tools ensuring that service level agreements are adhered to.
Any other ad hoc tasks as defined and agreed with the Underwriting Clients.
Respond to queries from internal and external parties as required in a timely manner.
To monitor and respond to changes in regulation and compliance.
Client Services / Insurance Technical / Underwriting Support – managing relationships with a portfolio of clients for the life cycle of the engagement.
Project management experience and managing business projects for the full life cycle, from inception to implementation.
Negotiation and conflict resolution skills.
Understands the fundamentals of commercial insurance processes/services.
Working knowledge of insurance technology (i.e. policy and program admin systems)
Understanding of Agile project management and development process.
Experience:
3+ years of progressive experience in insurance industry (Insurance Company or MGA) preferred
Client dealing experience is necessary
CII qualifications desired but not necessary
Excellent communication and collaboration skills required, to effectively work with a variety of business partners
Ability to work dynamically between key stakeholder teams
Self-motivated and innovative with the ability to organize and manage own work, and effectively work in collaboration with others
Preferred Skills:
Good working knowledge of bordereaux essential
Relationship building/management
Strong Customer focus
Problem owner as well as resolver
Team player
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
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General Insurance
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Reinsurance
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Insurance Technician
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Insurance Operations
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bordereeaux
Insurance Technician - London Market (Fully Remote) employer: Massenhove Recruitment Limited
Contact Detail:
Massenhove Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Technician - London Market (Fully Remote)
✨Tip Number 1
Familiarize yourself with bordereaux management, as this is a key responsibility in the role. Understanding how to effectively manage and process these documents will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in client services and relationship management. Be prepared to discuss specific examples of how you've successfully built and maintained relationships with clients in previous roles.
✨Tip Number 3
Brush up on your knowledge of compliance and regulatory requirements in the insurance industry. Being able to demonstrate your understanding of these aspects will show that you are well-prepared for the responsibilities of the position.
✨Tip Number 4
If you have experience with Agile project management, be sure to mention it. This role involves managing workflows and tasks, so showcasing your ability to work dynamically within teams will be beneficial.
We think you need these skills to ace Insurance Technician - London Market (Fully Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance operations, particularly in roles like Technician or Broker Support. Emphasize your skills in bordereaux management and client services.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention specific experiences that demonstrate your ability to manage relationships and support underwriting clients.
Highlight Relevant Skills: Clearly outline your skills related to compliance, project management, and customer focus. Provide examples of how you've successfully navigated regulatory requirements and improved processes in previous roles.
Showcase Communication Abilities: Since excellent communication is crucial for this role, include examples of how you've effectively collaborated with various stakeholders. Highlight any experience you have in conflict resolution and negotiation.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Show Your Bordereaux Expertise
Since the role emphasizes bordereaux management, be prepared to discuss your experience with this process. Highlight specific examples where you successfully managed bordereaux and how it contributed to the overall efficiency of the underwriting process.
✨Demonstrate Client Services Skills
This position requires strong client services skills. Share instances where you've built and maintained relationships with clients or third-party service providers. Emphasize your ability to respond to queries promptly and effectively.
✨Understand Compliance and Regulatory Standards
Familiarize yourself with the compliance and regulatory standards relevant to the insurance industry. Be ready to discuss how you've ensured adherence to these standards in your previous roles, especially regarding sanctions checks and internal policies.
✨Highlight Project Management Experience
The job involves project management from inception to implementation. Prepare to talk about your experience managing projects, particularly in an insurance context. Discuss any Agile methodologies you've used and how they improved project outcomes.
