At a Glance
- Tasks: Assist brokers with insurance placements and provide expert guidance on coverage solutions.
- Company: Dynamic insurance firm offering remote and hybrid working options.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to fairness and respect.
- Why this job: Join a passionate team and make a real impact in the insurance industry.
- Qualifications: 2+ years in insurance broking with strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
- Insurance Broker / Account Handler - Remote & Hybrid Working available
- Job Market - Insurance
- Insurance Broker / Account Handler - About the role
This role is an excellent opportunity for an individual who already has experience in insurance broking or account handling to use their existing knowledge to get involved in all types of commercial and personal insurances.
My client are looking for someone who is driven to find solutions and has a passion of winning and securing business.
The role focuses on placing commercial and personal lines business ensuring that risks are placed efficiently and effectively in the market.
You will be acting as the first point of contact for both new and existing brokers requiring assistance in placing risks.
The primary focus is on delivering excellent service, building strong broker and insurer relationships, and providing expert guidance on coverage and market solutions.
- Insurance Broker / Account Handler - Key duties
- Respond to broker enquiries promptly, professionally, and in line with agreed SLAs.
- Take full ownership of broker enquiries and quotation requests, adopting a proactive “can-do” approach to resolution.
- Provide technical guidance and market insight to support brokers with both commercial and personal lines placements.
- Develop and maintain strong relationships with brokers, ensuring consistent engagement and high levels of satisfaction.
- Maintain accurate and up-to-date records of all broker interactions and activity on internal systems, including accounts transactions.
- Act as a trusted advisor and “critical friend” to brokers, offering constructive challenge and support where required.
- Support onboarding of new brokers, including introductions and initial engagement activities as required.
- Proactively identify broker needs, training opportunities, and business development prospects in collaboration with the Broker Development Team.
- Ensure all customer-facing documentation is compliant with both FCA and internal requirements.
- Insurance Broker / Account Handler - Key requirements
- A minimum of 2 years' experience within an insurance broking environment.
- Experience across both Commercial and Personal Lines.
- A strong technical knowledge of insurance products, insurer market appetite, and market practices.
- Experience of using Acturis and familiarity of using Insurer Portals
- Strong customer service ethic with a focus on exceeding broker expectations.
- Solid understanding of FCA compliance requirements and regulatory frameworks.
- Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit.
We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
- A copy of our D&I policy can be made available upon request
- #J-18808-Ljbffr
Insurance Broker / Account Handler - Remote / Hybrid employer: Massenhove Recruitment Limited
Join a leading global Lloyds broker as a Senior Client Support in Treaty Reinsurance, where you will thrive in a dynamic and inclusive work environment that prioritises employee development and collaboration. With a strong focus on delivering exceptional service to clients, you will benefit from comprehensive training, competitive salary packages, and the opportunity to build lasting relationships within the North American Wholesale market. Our commitment to diversity ensures that every team member can contribute their unique perspectives, making this an excellent place for meaningful and rewarding employment.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Broker / Account Handler - Remote / Hybrid
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Massenhove Recruitment Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Massenhove Recruitment Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Broker / Account Handler - Remote / Hybrid
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Massenhove Recruitment Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Massenhove Recruitment Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Massenhove Recruitment Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Massenhove Recruitment Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Massenhove Recruitment Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
