Job Title - Claims / File Auditor – NIHL Claims Job Market – Insurance Claims / Auditing Job Location - Bolton/Liverpool/Birmingham - 1-2 days in the office per week Claims / File Auditor – About the role We are seeking an experienced Claims / File Auditor to support the delivery of technical excellence across the Legacy claims operation. The successful candidate will undertake detailed technical audits of claims files, providing constructive feedback, mentoring and guidance to claims handling teams. The role will also involve identifying trends, highlighting areas of risk or financial leakage, and supporting the ongoing technical development of Legacy Lawyers and claims professionals. This is an excellent opportunity for an experienced NIHL claims professional looking to utilise their technical expertise in a quality, audit and development-focused position. Claims / File Auditor – Key duties Technical Auditing Conduct regular audits of NIHL claims files to assess handling performance against internal technical standards and client requirements. Review files to identify incorrect or inappropriate actions, missed opportunities, procedural issues and areas of technical risk. Assess compliance with client guidelines and contractual Service Level Agreements (SLAs). Identify potential financial leakage and other areas of risk to the business. Undertake bespoke and targeted file audits at the request of the Technical Director, Operations Director or Business Unit Director. Provide feedback arising from client SLA audits undertaken by other teams. Ensure audit activity is completed accurately and within agreed timescales. Reporting
File Auditor – NIHL Claims employer: Massenhove Recruitment Limited
Join a leading global Lloyds broker as a Senior Client Support in Treaty Reinsurance, where you will thrive in a dynamic and inclusive work environment that prioritises employee development and collaboration. With a strong focus on delivering exceptional service to clients, you will benefit from comprehensive training, competitive salary packages, and the opportunity to build lasting relationships within the North American Wholesale market. Our commitment to diversity ensures that every team member can contribute their unique perspectives, making this an excellent place for meaningful and rewarding employment.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
