At a Glance
- Tasks: Lead a team of claims handlers while managing a caseload of mixed disease cases.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic legal environment.
- Why this job: Make a real difference by leading a team and resolving client issues effectively.
- Qualifications: Experience in disease claims and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Claims Handler / Supervisor / Team Leader
My client are actively seeking experienced Litigated Claims Handlers to join their teams and provide both support and leadership.
The role involves managing a small caseload of mixed disease cases while supervising, offering technical support, and training team members.
- Key duties
- Plan and distribute workload across the team, considering each member’s current capability, to ensure timely and profitable completion of cases.
- Provide supervision and technical support to the team, enabling individual progress.
- Ensure compliance with benchmarks set by the business and clients, while driving delivery quality.
- Identify and implement learning activities to achieve appropriate authority levels and support ongoing development of all team members.
- Act as the first point of contact for client complaints, resolving issues swiftly and effectively.
- Complete projects and process updates to improve operating practices or address specific client issues.
- Maintain compliance with SRA Standards & Regulations.
- Key requirements
- Experience in handling disease claims with an authority of £100,000.
- Technical knowledge of NIHL, disease, and/or military claims.
- Proficiency in all stages of both pre‑litigation and litigation processes for disease claims.
- Prior experience leading a project or team to deliver outcomes in the insurance/legal sector (desirable).
- Experience developing others by identifying learning needs and formulating improvement plans.
- Proficiency in MS Office (Word and Excel) and experience using a case/claims management system.
- Diversity and Inclusion
We are committed to a diverse workforce and recruit from a broad talent pool using a fair, bias‑free process that selects the right person for the job based on merit.
We treat colleagues, candidates, clients, and partners with equality, fairness, and respect, regardless of age, disability, race, religion, gender, sexual orientation, marital status, or family circumstances.
A copy of our Diversity & Inclusion policy can be provided upon request.
Due to national security requirements, this position requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK.
Candidates must hold British citizenship to be eligible to apply.
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Litigated Claims Team Leader in Farnworth employer: Massenhove Recruitment Limited
As an Insurance Sales Advisor, you will thrive in a dynamic and supportive work environment that prioritises employee development and customer satisfaction. Our company offers competitive benefits, a collaborative culture, and ample opportunities for career growth, all while being located in a vibrant area that fosters both professional and personal fulfilment. Join us to make a meaningful impact in the lives of our customers while enjoying a rewarding career path.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
