At a Glance
- Tasks: Lead and support a team of Claims Handlers while managing your own caseload.
- Company: Dynamic legal firm focused on disease and military claims.
- Benefits: Competitive salary, career development, and supportive work environment.
- Other info: Opportunity for personal growth and to drive team success.
- Why this job: Make a difference by guiding a team and handling impactful cases.
- Qualifications: Experience in claims handling and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. You will provide support to the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the business. You will also maintain a small caseload of mixed disease cases whilst providing supervision, technical support and training to your team.
Key duties:
- Plan and distribute workload across the team, paying appropriate attention to individual team members’ current capability, to ensure the timely and profitable completion of cases.
- Provide supervision and technical support to the team, enabling individuals to continue to progress in their role.
- Ensure compliance with benchmarks set by the business and by clients whilst driving quality of delivery.
- Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
- Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible.
- Complete projects and process updates in order to improve current operating procedures.
Claims Handlers / Team Leaders employer: Massenhove Recruitment Limited
Our company is an exceptional employer, offering a dynamic work environment where Claims Handlers and Team Leaders can thrive. With a strong focus on employee development, we provide comprehensive training and support to ensure your growth within the role, all while fostering a collaborative culture that values teamwork and innovation. Located in a vibrant area, we also offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an ideal choice for those seeking meaningful and rewarding employment.
Contact Details:
Massenhove Recruitment Limited Recruitment Team
