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- Tasks: Manage high-value insurance claims and ensure top-notch service for clients.
- Company: Leading insurance firm focused on major and complex loss claims.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in high-stakes situations.
- Qualifications: Experience in property adjusting and strong interpersonal skills required.
- Other info: Embrace a diverse workplace with a commitment to equality and respect.
The predicted salary is between 60000 - 80000 £ per year.
About the role
To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims.
Key duties
- Handle claims in line with company requirements and particularly the demanding service standards of HNW clients.
- Ensure key performance indicator targets are reached and maintained.
- Actively progress and control all cases.
- Understand and effectively implement Company systems and procedures.
- Understand Individual client requirements.
- Ensure technical accuracy of the highest standard.
- Produce high quality personalised outgoing correspondence.
- Handle customers effectively and fairly in line with HNW insurers requirements.
- Be flexible at all times and able to accommodate demanding appointment schedules.
- Action all work in line with company and client requirements.
- Build effective relationships with clients, brokers and others.
- Communicate regularly with all interested parties.
- Produce reports of highest quality.
Key requirements
- Required to have previous experience within a similar role.
- ACILA, FCILA or other professional qualifications a preference.
- Top quality interpersonal skills.
- Ability to work in a fast paced and changing environment.
- Dependability and persistence are essential.
- Proven track record of general property adjusting and high net worth claims.
- Experience of major losses is preferable.
- Completely flexible approach and adaptable to changing priorities.
- Accustomed to working under pressure in a fast pace, demanding environment.
- Full, clean driving license required.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Claims Director in City of London employer: Massenhove Recruitment Limited
Contact Detail:
Massenhove Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Director in City of London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant online groups. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your experience aligns with their needs, especially in handling complex claims.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with high net worth claims and major losses clearly and confidently. We want to hear how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Director role. Highlight your experience with high net worth and complex claims, and don’t forget to showcase those top-quality interpersonal skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your adaptability and how you’ve successfully handled demanding appointment schedules in the past.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements. Did you meet key performance indicators? Did you build strong relationships with clients? We want to see how you’ve made an impact in your previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Massenhove Recruitment Limited
✨Know Your Claims Inside Out
Before the interview, make sure you brush up on your knowledge of high net worth and complex claims. Be prepared to discuss specific cases you've handled, showcasing your technical accuracy and how you met demanding service standards.
✨Showcase Your Interpersonal Skills
Since this role requires top-notch interpersonal skills, think of examples where you've built effective relationships with clients or brokers. Highlight your ability to communicate clearly and fairly, especially in high-pressure situations.
✨Demonstrate Flexibility and Adaptability
Be ready to discuss how you've successfully managed changing priorities in a fast-paced environment. Share instances where you've accommodated demanding schedules while still delivering high-quality work.
✨Prepare for Technical Questions
Expect questions that test your understanding of company systems and procedures. Familiarise yourself with the latest industry practices and be ready to explain how you would implement them effectively in your role.