Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide quotes and handle customer inquiries for new and existing insurance policies.
- Company: Join a dynamic team in the commercial insurance sector, focused on client satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service and insurance while making a real impact.
- Qualifications: No prior experience required; just bring your communication skills and eagerness to learn.
- Other info: Perfect for high school and college students looking to kickstart their career in insurance.
The predicted salary is between 36000 - 60000 £ per year.
Account Handler – Commercial Insurance Job Market – Insurance Account Handler – Commercial Insurance – About the role As an Account Handler, you will provide quotations for New Business, Existing Business and Renewals to assist the Branch and be a referral point for the Trainees within the business. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure sales and retention targets are maximised, through the provision of efficient communication & negotiation skills. Account Handler – Commercial Insurance – Key duties Provide top-notch customer service, efficiently handling new business, renewals, and existing policies. Master the processes for quoting and recommending the right products to meet client needs. Present clear, fair, and accurate product info to help clients make informed decisions. Calculate premiums according to carrier guidelines or collaborate with insurers for non-delegated business. Spot complaints and escalate them to the appropriate handler. Address queries via email, phone, and in person, ensuring all SLAs are met. Act as a referral point for trainees in the branch. Ensure full compliance, including treating customers fairly and contract certainty. Attend client meetings when necessary. Help achieve business goals by identifying opportuni…
Account Handler - Commercial Insurance employer: Massenhove Recruitment Limited
Contact Detail:
Massenhove Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Commercial Insurance
✨Tip Number 1
Familiarize yourself with the latest trends in commercial insurance. Understanding the market and being able to discuss current events or changes can set you apart during interviews.
✨Tip Number 2
Practice your communication and negotiation skills. Since the role involves a lot of client interaction, being able to articulate your thoughts clearly and persuasively is crucial.
✨Tip Number 3
Network with professionals in the insurance industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Prepare for potential client scenarios. Think about how you would handle various situations, such as complaints or complex queries, to demonstrate your problem-solving abilities during the interview.
We think you need these skills to ace Account Handler - Commercial Insurance
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Handler position. Understand the key duties and responsibilities, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, insurance, or account handling. Use specific examples that demonstrate your ability to provide excellent service and handle client queries effectively.
Showcase Communication Skills: Since the role requires strong communication and negotiation skills, make sure to highlight these in your application. Provide examples of how you've successfully communicated with clients or resolved issues in the past.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the Account Handler role. Mention why you are interested in this position and how your skills align with the company's goals.
How to prepare for a job interview at Massenhove Recruitment Limited
✨Showcase Your Customer Service Skills
As an Account Handler, you'll need to demonstrate your ability to provide top-notch customer service. Prepare examples from your past experiences where you successfully handled client inquiries or resolved issues efficiently.
✨Understand the Quoting Process
Familiarize yourself with the processes for quoting and recommending insurance products. Be ready to discuss how you would approach calculating premiums and collaborating with insurers, as this will be crucial in your role.
✨Communicate Clearly and Effectively
Since the role involves a lot of communication via phone, email, and in-person, practice articulating your thoughts clearly. You might be asked to explain complex insurance concepts, so being able to simplify them is key.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle complaints or difficult clients, and be prepared to explain your thought process and actions.
