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For Companies At a Glance
- Tasks: Craft delicious coffee drinks and provide top-notch customer service.
- Company: Join the vibrant team at Wild Mint Cafe, part of Massarella Catering Group.
- Benefits: Enjoy competitive pay, free food, and employee discounts.
- Why this job: Kick-start your career in a dynamic café environment with growth opportunities.
- Qualifications: Previous barista or customer service experience preferred; training provided.
- Other info: Flexible hours with no evening shifts, perfect for students!
Join Our Team at Wild Mint Cafe
Are you passionate about delivering exceptional dining experiences? Do you thrive in a dynamic and fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Supervisor at Wild Mint Cafe, nestled within Golden Days Garden Centre.
At Wild Mint, we pride ourselves on providing delicious culinary delights and top-notch service to our valued customers. As part of the Massarella Catering Group, we are committed to excellence in every aspect of our operation.
Position: Supervisor
Location: Wild Mint Cafe, Golden Days Garden Centre, Appley Bridge
Rate of Pay: £12.50 per hour
Hours: 24 + hours, including weekends (no evenings) spread over 4-5 days.
Why Join Us?
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Opportunity to work within a reputable catering establishment.
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A supportive team environment that values your contributions.
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Career advancement opportunities within the Massarella Catering Group.
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Convenient location within Broadway Shopping Centre.
Key Responsibilities:
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Prepare and Serve Beverages: Craft a variety of coffee and espresso drinks, such as lattes, cappuccinos, and macchiatos, following precise recipes and customer specifications.
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Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences. Ensure a positive customer experience from order to delivery.
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Maintain Cleanliness: Keep the coffee bar, equipment, and seating areas clean and organized. Adhere to health and safety regulations.
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Inventory Management: Monitor and restock supplies, such as coffee beans, syrups, and milk. Report low stock levels to management.
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Cash Handling: Process transactions using the point-of-sale system, handle cash, and provide correct change. Balance the cash register at the end of the shift.
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Team Collaboration: Work closely with other staff members to ensure efficient service and smooth operations. Assist in training new baristas as needed.
Qualifications:
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Experience: Prior experience as a barista or in a customer service role is preferred. On-the-job training will be provided.
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Skills: Strong communication and interpersonal skills. Ability to multitask and stay calm under pressure.
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Attributes: Punctual, reliable, and a team player with a positive attitude. Passion for coffee and willingness to learn about different brewing techniques.
Join us at Wild Mint Cafe and be part of a team that takes pride in delivering memorable dining experiences. Apply now to kick-start your career in the thriving catering industry with Massarella Catering Group
*Note: Only candidates with relevant experience will be considered. We thank all applicants for their interest, but only those selected for an interview will be contacted.*
(To apply, please submit your resume/CV and cover letter via Indeed or visit our website for more information.)
Job Type: Permanent
Pay: Up to £12.50 per hour
Expected hours: No less than 24 per week
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
Supervisor employer: Massarella Catering Group
Contact Detail:
Massarella Catering Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the cafe vibe! Before your interview, swing by Wild Mint Cafe and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Supervisor and how you'd handle them. Being able to demonstrate your problem-solving skills during the interview will set you apart from the crowd.
✨Tip Number 3
Show off your passion for coffee! Brush up on different brewing techniques and be ready to share your favourite drinks. This enthusiasm can really impress the hiring team and show that you're a perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about us and what we value at Wild Mint Cafe.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your passion for delivering exceptional dining experiences and how you can contribute to the Wild Mint Cafe team. Keep it friendly and engaging, just like our café atmosphere!
Tailor Your CV: Don’t just send out the same CV everywhere. Highlight your relevant experience in customer service or as a barista. We want to see how your skills match what we’re looking for, so make it personal and specific to the Supervisor role.
Show Off Your Personality: We love a positive attitude! Let your personality shine through in your application. Whether it’s in your writing style or the experiences you choose to highlight, show us that you’re a team player who’s ready to bring joy to our customers.
Apply Through Our Website: While you can use platforms like Indeed, we encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Massarella Catering Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee drinks, brewing techniques, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the café's ethos.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide exceptional dining experiences, which is key for a Supervisor role.
✨Team Player Mindset
Highlight your teamwork skills during the interview. Share experiences where you collaborated with others to achieve a common goal. Wild Mint Cafe values a supportive team environment, so showing that you can work well with others will be a big plus.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the café and its operations. Inquire about training opportunities for new baristas or how the team maintains high standards of cleanliness. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.