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- Tasks: Drive sales through memberships and gift cards while providing exceptional guest service.
- Company: Join Massage Heights, a caring and inspiring wellness brand.
- Benefits: Competitive pay, bonuses, flexible hours, and employee discounts.
- Why this job: Make a real impact on guests' wellness while growing your career.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Enjoy a supportive team environment with training and development opportunities.
Responsive recruiter
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
Benefits/Perks
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
- Base pay $17-$19/hr + commission and bonus opportunities
Schedule/Expected work hours
- 6 hour shifts
- Part-time (26-30 hours) position to start with Full-time (32-40 hours) opportunities after 90 day evaluation.
- Required evenings and weekends.
Responsibilities
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest’s needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
- Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
Qualifications
- Exceptional guest service and communication abilities
- At least 1-year face-to-face sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Must be able to work varied hours to include weekends, evenings, holidays, etc.
- Thrives in collaborative team settings
Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member\’s and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Compensation: $17.00 – $19.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
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Lead Spa Sales Specialist employer: Massage Heights Indianapolis
Contact Detail:
Massage Heights Indianapolis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Spa Sales Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Massage Heights' values and mission. This way, you can show how your passion for wellness aligns with their goal of elevating lives.
✨Tip Number 2
Practice your sales pitch! Since this role is all about achieving sales targets, prepare to discuss how you’ve successfully sold products or services in the past. Use specific examples to highlight your skills.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to listen actively and respond thoughtfully. This will demonstrate your exceptional guest service abilities and your knack for building relationships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re genuinely interested!
We think you need these skills to ace Lead Spa Sales Specialist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for wellness and guest service shine through. We want to see how passionate you are about helping others and promoting a balanced lifestyle!
Tailor Your Experience: Make sure to highlight your face-to-face sales or retail management experience. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and how they relate to our needs.
Be Personable: Since communication is key in this role, use a friendly and upbeat tone in your application. Show us that you can connect with people easily and that you’re ready to bring that energy to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Massage Heights Indianapolis
✨Know Your Stuff
Before the interview, make sure you understand the services and products offered by Massage Heights. Familiarise yourself with the benefits of massage therapy and skin therapy so you can confidently educate guests during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience in detail. Think of specific examples where you achieved sales targets or provided exceptional service. This will demonstrate your ability to meet the monthly sales targets they’re looking for.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and positively. Role-play common scenarios you might encounter with guests, focusing on listening and responding effectively to their needs.
✨Emphasise Team Spirit
Highlight your ability to work collaboratively with team members. Share examples of how you've contributed to a positive team environment in the past, as this aligns with the company’s values of loyalty and authenticity.