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For Companies At a Glance
- Tasks: Help patients understand their healthcare finances and assist with applications for financial aid.
- Company: Join a diverse team at The General Hospital Corporation, committed to equal opportunity and inclusion.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by guiding them through financial challenges in healthcare.
- Qualifications: High School Diploma required; experience in healthcare finance preferred but not mandatory.
- Other info: Flexible working hours and a chance to develop valuable skills in patient advocacy.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for assisting patients in navigating the financial aspects of healthcare services. Provide guidance and support in understanding financial obligations, insurance coverage, and available assistance programs.
Essential Functions:
- Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses.
- Provide clear and accurate information about available financial assistance programs, eligibility criteria, and application processes.
- Assist patients in understanding and completing financial aid applications, ensuring all required documentation is collected and submitted.
- Verify patients' insurance coverage, including eligibility, benefits, and pre-authorization requirements.
- Collaborate with insurance companies and healthcare providers to obtain necessary authorizations for procedures, treatments, or services.
Education:
- High School Diploma or Equivalent required; Bachelor's Degree in Health Administration preferred.
Licenses and Credentials:
- Experience in a healthcare financial services or patient advocacy role; 1-2 years preferred.
Knowledge, Skills and Abilities:
- Knowledge of healthcare billing and reimbursement processes, insurance plans, and financial assistance programs.
- Familiarity with government programs such as Medicaid, Medicare, and Social Security is beneficial.
- Strong communication skills, with the ability to explain complex financial concepts in a clear and empathetic manner.
- Excellent organizational skills and attention to detail for managing documentation and application processes.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Proficiency in using relevant computer software and applications for data entry, documentation, and communication.
Physical Requirements:
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
The General Hospital Corporation is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected statuses under law. We ensure reasonable accommodations for individuals with disabilities throughout the application and employment process.
Patient Financial Aid Rep employer: Massachusetts General Hospital
Contact Detail:
Massachusetts General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Financial Aid Rep
✨Tip Number 1
Familiarise yourself with healthcare billing and reimbursement processes. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your knowledge of financial assistance programs, especially government ones like Medicaid and Medicare. Being able to discuss these during your interview will show that you're well-prepared and knowledgeable.
✨Tip Number 3
Practice explaining complex financial concepts in simple terms. This skill is crucial for the role, and demonstrating it in a mock interview can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the healthcare financial services field. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Patient Financial Aid Rep
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Patient Financial Aid Representative. Familiarise yourself with healthcare financial services, insurance coverage, and assistance programs to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in healthcare financial services or patient advocacy. Mention specific skills such as knowledge of billing processes, communication abilities, and organisational skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly explains why you are a good fit for the role. Use examples from your past experiences to demonstrate your understanding of financial concepts and your ability to assist patients effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and professional, as attention to detail is crucial in this role.
How to prepare for a job interview at Massachusetts General Hospital
✨Understand Financial Concepts
Make sure you have a solid grasp of healthcare billing, insurance coverage, and financial assistance programs. Being able to explain these concepts clearly will show your expertise and help build trust with the interviewer.
✨Prepare for Common Questions
Anticipate questions related to patient advocacy and financial aid processes. Think about scenarios where you've helped patients navigate financial challenges and be ready to share those experiences.
✨Show Empathy and Communication Skills
Demonstrate your ability to communicate complex information in an empathetic manner. Practice explaining financial concepts to someone unfamiliar with them, as this will reflect your capability to assist patients effectively.
✨Familiarise Yourself with Relevant Software
Since proficiency in computer software is essential, brush up on any relevant applications you might use in this role. Mentioning your familiarity with these tools during the interview can set you apart from other candidates.
