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For Companies At a Glance
- Tasks: Help patients understand their healthcare finances and assist with financial aid applications.
- Company: Join a diverse team at a leading healthcare provider focused on patient support.
- Benefits: Enjoy flexible hours, remote work options, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing valuable skills in healthcare finance.
- Qualifications: High School Diploma required; experience in healthcare finance preferred but not mandatory.
- Other info: We value diversity and provide equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Responsible for assisting patients in navigating the financial aspects of healthcare services. Provide guidance and support in understanding financial obligations, insurance coverage, and available assistance programs.
Essential Functions
- Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses.
- Provide clear and accurate information about available financial assistance programs, eligibility criteria, and application processes.
- Assist patients in understanding and completing financial aid applications, ensuring all required documentation is collected and submitted.
- Verify patients' insurance coverage, including eligibility, benefits, and pre-authorization requirements.
- Collaborate with insurance companies and healthcare providers to obtain necessary authorizations for procedures, treatments, or services.
Education
- High School Diploma or Equivalent required; Bachelor's Degree in Health Administration preferred.
Licenses and Credentials
- Experience in a healthcare financial services or patient advocacy role; 1-2 years preferred.
Knowledge, Skills and Abilities
- Knowledge of healthcare billing and reimbursement processes, insurance plans, and financial assistance programs.
- Familiarity with government programs such as Medicaid, Medicare, and Social Security is beneficial.
- Strong communication skills, with the ability to explain complex financial concepts in a clear and empathetic manner.
- Excellent organizational skills and attention to detail for managing documentation and application processes.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Proficiency in using relevant computer software and applications for data entry, documentation, and communication.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Patient Financial Aid Rep employer: Massachusetts General Hospital
Contact Detail:
Massachusetts General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Financial Aid Rep
✨Tip Number 1
Familiarise yourself with healthcare billing and reimbursement processes. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the healthcare financial services field. Attend relevant workshops or webinars to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Brush up on your knowledge of government programs like Medicaid and Medicare. Being well-versed in these areas will set you apart from other candidates and show your dedication to helping patients.
✨Tip Number 4
Practice your communication skills, especially in explaining complex financial concepts. Role-playing scenarios with friends or family can help you articulate your thoughts clearly and empathetically during interviews.
We think you need these skills to ace Patient Financial Aid Rep
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Patient Financial Aid Representative. Familiarise yourself with healthcare financial services, insurance coverage, and assistance programs to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in healthcare financial services or patient advocacy. Mention specific roles or tasks that demonstrate your knowledge of billing processes and insurance plans.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively explained complex information to others. This could be through previous job experiences or relevant volunteer work.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'financial assistance programs' and 'insurance coverage', to ensure your application stands out.
How to prepare for a job interview at Massachusetts General Hospital
✨Understand Financial Concepts
Make sure you have a solid grasp of healthcare financial concepts, including insurance coverage, copayments, and deductibles. Being able to explain these clearly will show your expertise and help build trust with the interviewers.
✨Familiarise Yourself with Assistance Programs
Research various financial assistance programs, especially government ones like Medicaid and Medicare. Knowing the eligibility criteria and application processes will demonstrate your preparedness and commitment to helping patients.
✨Showcase Your Communication Skills
Prepare to discuss how you would explain complex financial information in an empathetic manner. Use examples from past experiences where you've successfully communicated difficult concepts to patients or clients.
✨Highlight Organisational Abilities
Be ready to talk about your organisational skills, particularly in managing documentation and applications. Share specific instances where your attention to detail made a difference in your previous roles.
