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For Companies At a Glance
- Tasks: Assist healthcare teams with patient services, vital signs, and appointment scheduling.
- Company: Join a leading healthcare provider committed to diverse skills and perspectives.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact on patient care while gaining valuable experience in the medical field.
- Qualifications: High School Diploma required; BLS Certification preferred; no prior experience necessary.
- Other info: Embrace a culture of inclusivity and equal opportunity in a dynamic healthcare setting.
The predicted salary is between 24000 - 36000 £ per year.
This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Show patients to examination rooms and prepare necessary equipment for healthcare providers.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
- Clean and sterilize instruments and dispose of contaminated supplies.
Education
High School Diploma or Equivalent required.
Licenses and Credentials
- Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred.
- Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred.
- Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred.
Experience
Direct MA experience or medical field work 0-1 year preferred.
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Medical Assistant/PSC employer: Massachusetts General Hospital
Contact Detail:
Massachusetts General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Assistant/PSC
✨Tip Number 1
Familiarise yourself with common medical terminology and procedures. This will not only help you communicate effectively with healthcare providers but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Gain hands-on experience by volunteering or shadowing in a medical setting. This practical exposure can enhance your understanding of patient care and make you a more attractive candidate.
✨Tip Number 3
Brush up on your electronic health record (EHR) skills. Many healthcare facilities use specific software, so being proficient can set you apart from other applicants.
✨Tip Number 4
Prepare for situational questions in interviews by thinking about how you would handle various patient scenarios. This shows your problem-solving skills and ability to prioritise tasks in a busy environment.
We think you need these skills to ace Medical Assistant/PSC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and essential functions of a Medical Assistant. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Skills: Emphasise your strong interpersonal and communication skills, as well as your ability to prioritise tasks in busy environments. Mention any experience you have with electronic health record systems and medical terminology.
Showcase Certifications: If you have certifications like Basic Life Support (BLS) or Certified Medical Assistant, make sure to include them prominently in your CV. This will demonstrate your qualifications and commitment to the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your passion for patient care. Use specific examples from your past experiences to illustrate how you can contribute to the healthcare team.
How to prepare for a job interview at Massachusetts General Hospital
✨Know Your Medical Terminology
Brush up on your medical terminology and procedures before the interview. Being able to speak confidently about relevant terms will show that you have a solid understanding of the role and can communicate effectively with healthcare providers.
✨Demonstrate Your Interpersonal Skills
Since this role involves direct interaction with patients, be prepared to discuss your interpersonal skills. Share examples of how you've successfully communicated with patients or worked as part of a team in previous roles.
✨Showcase Your Attention to Detail
Highlight your ability to pay attention to detail, especially when it comes to documenting patient information and managing records. You might want to provide specific examples of how your accuracy has positively impacted patient care in the past.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, such as dealing with a difficult patient or prioritising tasks in a busy environment. Practising these scenarios can help you respond confidently during the interview.
