Public Communications, Marketing & Design Specialist

Job type: Full Time

Region: South Shore

Location: Taunton

Job category: Communications

Sector: Energy Efficiency

About The Company: With superior reliability, Taunton Municipal Lighting Plant (TMLP) has been providing electricity for 126 years and internet services for 26 years to our local communities. Our employees are committed to our customers’ interests as a top priority because we put their success and well-being first. TMLP is governed by a three-member Board of Commissioners led by the citizens of Taunton and serves 38,000 customers in Taunton, Berkley, Raynham, and sections of Dighton, Lakeville, and Bridgewater.

Job Duties/Responsibilities:

• Initial contact for electric media relations with customers, agencies, and key accounts, including press releases, outages, and conferences with all media outlets.
• Advertise with local media and community entities for corporate activities and relations.
• Design, implement, and manage all corporate social media and website graphics, images, and content.
• Public event coordinator and representative for electric activities, including local board, school, industry, and community event participation.
• Coordinate and provide outage, crisis, and other situational forms of communications both internal and external to TMLP.
• Develop a marketing and communications plan specific to meet TMLP's goals and objectives while supporting the various departments.
• Development of company-related print and electronic materials as assigned.
• Coordinate and manage the purchase of promotional items for all corporate initiatives while staying on budget.
• Coordinate the marketing and design of programs to meet regulatory and company requirements.
• Develop, maintain, and meet budgeted activities.
• Collaborate with the Internet Services Group to provide consistent corporate branding and advertising.
• Develop written/oral recommendations to expeditiously resolve customer issues including billing, rates, energy analysis, and other messages as needed by corporate.
• Coordinate value-added services information based on customer needs.
• Website form inquiry processing, delegation, and handling.
• Create and deliver training and presentations on behalf of TMLP for customer retention and/or recruitment at trade shows, business forums, community events, and any other venues.
• Administer, develop, and provide training on current energy service and marketing programs internally.
• Create and implement marketing strategies to promote energy efficiency, conservation, safety, public power, and others as assigned for customers.
• Assist with state, federal, and private entities for applicable grants pertaining to proposed programs.
• In coordination with the Sustainability & Commercial Development Specialist, advise customers on TMLP policies that affect their business via informational sessions, site visits, and quarterly newsletters.
• Assist and back-up as needed.
• Other duties as assigned.

Qualifications:

• A Baccalaureate degree in Business Administration with a major course of study in Marketing, Communications, Graphic Design, or Management preferred.
• A minimum of two (2) years of progressively more responsible experience in work closely related to the work of this position is required.
• Evidence of growth in abilities and skills in former responsibilities and potential for growth in this position desirable.
• Position requires sales, marketing, and communication skills to connect effectively, both orally and in writing, with all levels of the company and customer base.
• Position requires a high level of confidentiality that the candidate must exhibit.
• Ability to comprehend and easily communicate both concrete and abstract information related to the energy utility industry.
• Adobe Illustrator, Photoshop, and InDesign proficiency preferred.
• Social media design and aptitude required.
• Web design experience required and experience with WordPress preferred.
• Candidate must possess a valid driver’s license and must be willing and able to carry and answer a cell/mobile phone 24 hours per day, seven days per week.
• Proficiency in MS Office and Microsoft GP is preferred.

Salary range: $83,000 - $108,000, commensurate with experience.

Benefits:

• Health Insurance
• Flexible Spending Account
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Holidays (12)
• Tuition Reimbursement
• Pension
• 457 (b)
• Blood Donor Program
• And more...

How to Apply: Please forward résumé and cover letters to: employment@tmlp.com. No phone calls, please.

Contact Information:

• Contact name: Nicole Grant
• Contact email: employment@tmlp.com
• Contact phone: 508-824-3183