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- Tasks: Assist patrons with library services, check in/out books, and support library programs.
- Company: YMLA-Ware's Public Library, a welcoming community hub.
- Benefits: Earn $20/hour, gain valuable experience, and develop customer service skills.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: High school diploma required; customer service skills are a must.
- Other info: Flexible schedule with some evenings and weekends; great for students!
Overview
Library Assistant, YMLA-Ware\’s Public Library (Ware): This position will handle library circulation duties mainly in the Adult library, but will include some Children’s Room coverage. Service to patrons of all ages will include checking books in and out, registering patrons for library cards, shelving books and materials, and assisting patrons in finding books and using library computers, printers, fax machine and other equipment. Other duties may include data entry, collection maintenance, and help with library programs. Some weekend and evening work will be required.
Major duties include circulation functions such as checking materials in and out, renewing materials, placing and cancelling holds, and creating and updating patron records.
Assist patrons with using library computers for searching the library computer, library website and book catalog, and basic word processing. Assist patrons in using printers, photocopiers, printing from patron phones and sending faxes.
Pull materials for delivery to other libraries, place into delivery bins and receive bins with items coming in from other libraries and being returned. Pull and prepare materials for Inter-library loans outside of local library consortium.
Shelve materials returned to the library and maintain order of materials.
Answer basic reference questions in person and over the phone. Refer questions to Library Director as necessary.
Assist in opening and closing procedures.
Handle money and make change. Assist patrons with payments for lost or damaged library materials. Prepare overdue notices as necessary.
Order new books. Process books to ready them for circulation and repair books as necessary.
Create flyers and other promotional materials
Physical requirements and working conditions
- Ability to stand and walk for much of the day, including up and down stairs.
- Ability to bend, crouch or reach to shelve and retrieve materials.
- Ability to empty book drop and carry books into the library.
- Ability to lift books and book bins which may weigh up to 30 pounds.
- Ability to communicate in person and over the phone.
- Ability to work in an environment with distractions such as phones ringing, programs going on and the need to help multiple people at one time.
- Ability to work a flexible schedule which will include a Saturday rotation and 1-2 evenings per week.
Qualifications
High school diploma/GED required, college degree preferred. Proficiency with Microsoft Office, Canva and general computer skills, as well as ability to troubleshoot office equipment and printers. Strong customer service and organizational skills are essential. Public library or bookstore experience is desirable. Applicant must be able to pass a CORI check.
Full/Part Time
Full Time
Education
NA
Salary
$20.00/hour
Closing Date
November 30
How to Apply
Please submit a resume and cover letter by email to hreed@cwmars.org or by mail to YMLA, 37 Main Street, Ware, MA 01082. Resumes may also be dropped off at the library.
Posted
2025-10-28| Quick link to this job
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Library Assistant, YMLA-Ware\'s Public LIbrary (Ware) employer: Massachusetts Board of Library Commissioners
Contact Detail:
Massachusetts Board of Library Commissioners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant, YMLA-Ware\'s Public LIbrary (Ware)
✨Tip Number 1
Get to know the library! Before your interview, visit YMLA-Ware's Public Library and familiarise yourself with the layout, services, and staff. This will not only help you feel more comfortable but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! As a Library Assistant, you'll be interacting with patrons of all ages. Think of scenarios where you might need to assist someone and practice how you'd handle those situations. We want you to shine in front of the interview panel!
✨Tip Number 3
Show off your tech skills! Since you'll be helping patrons with computers and printers, brush up on your Microsoft Office and general troubleshooting skills. Maybe even create a quick guide on common issues to demonstrate your proactive approach during the interview.
✨Tip Number 4
Apply through our website! While you can send your resume via email or drop it off, applying through our website gives you a better chance to stand out. Make sure to highlight your relevant experience and enthusiasm for the role in your application!
We think you need these skills to ace Library Assistant, YMLA-Ware\'s Public LIbrary (Ware)
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your customer service skills and any relevant experience you have in libraries or bookstores. We want to see your personality, so don’t be afraid to let it show!
Tailor Your Resume: When applying for the Library Assistant position, tailor your resume to match the job description. Emphasise your organisational skills and any experience with library systems or customer service. We love seeing how you fit into our team!
Show Off Your Tech Skills: Since you'll be helping patrons with computers and printers, make sure to mention your proficiency with Microsoft Office and any other tech skills you have. We want to know you can handle the tech side of things with ease!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Massachusetts Board of Library Commissioners
✨Know Your Library Stuff
Familiarise yourself with the library's services and resources. Be ready to discuss how you would assist patrons with checking in and out books, using computers, and answering reference questions. Showing that you understand the role will impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s dealing with difficult patrons or helping someone find a book, demonstrating your ability to handle various situations will be key in this role.
✨Get Comfortable with Tech
Brush up on your computer skills, especially with Microsoft Office and any library management systems. Be prepared to discuss how you would troubleshoot common issues with printers and other equipment, as this is a big part of the job.
✨Flexibility is Key
Since the position requires weekend and evening work, be ready to discuss your availability. Highlight your willingness to adapt to the library's needs, which shows you're committed and ready to jump in wherever necessary.
