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- Tasks: Provide customer service and support circulation in the Children's Department.
- Company: Jacob Edwards Library, a welcoming community hub in Southbridge.
- Benefits: Part-time hours with flexible scheduling and valuable experience.
- Other info: Great opportunity for students looking to gain work experience.
- Why this job: Join a friendly team and make a difference in children's literacy.
- Qualifications: High school diploma, customer service experience, bilingual preferred.
The predicted salary is between 12 - 15 £ per hour.
The Town of Southbridge Jacob Edwards Library introduces a great opportunity for a part-time Library Aide position. The Library aide position provides customer service and supports basic circulation services in the Children’s Department. Performs all other related work as required. The position available is part-time, 10 hours weekly.
Qualifications Recommended Minimum Qualifications:
- Education and Experience: High School diploma or equivalent; customer service experience and Bilingual (English/Spanish) preferred; or any equivalent combination of education and experience.
- Knowledge, Ability and Skill:
- Knowledge: Knowledge of modern library procedures. Knowledge of catalog and shelving practices and the Dewey Decimal system, preferred.
- Ability: Ability to interact in a positive and effective manner with employees and public and to work independently. Ability to provide excellent customer service. Ability to speak clearly. Ability to alphabetize and maintain shelf order. Ability to make change on cash transactions. Ability to work effectively both independently and with others as required. Ability to execute oral and written instructions in a precise manner. Ability to operate a variety of office and library equipment. Ability to do repetitive work. Ability to manage multiple tasks in a prompt, efficient manner.
- Skill: Excellent oral communication and customer service skills. Proficient computer skills.
Library Aide, Jacob Edwards Library (Southbridge) employer: Massachusetts Board of Library Commissioners
Contact Detail:
Massachusetts Board of Library Commissioners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Aide, Jacob Edwards Library (Southbridge)
✨Tip Number 1
Get to know the library! Before your interview, take a stroll around Jacob Edwards Library. Familiarise yourself with the layout and services they offer, especially in the Children’s Department. This will show your genuine interest and help you stand out.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these during your interview to demonstrate your ability to interact positively with the public.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to library procedures and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you’re tech-savvy, which is a great skill for any library aide!
We think you need these skills to ace Library Aide, Jacob Edwards Library (Southbridge)
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any relevant experience you have, especially if you've worked with kids or in a library setting. Remember, it's all about making a positive impact!
Get Familiar with Library Lingo: Brush up on your knowledge of modern library procedures and the Dewey Decimal system. If you can drop some library jargon in your application, it’ll show us you’re serious about the role and ready to dive in!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. This is your chance to show us how well you can communicate, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Massachusetts Board of Library Commissioners
✨Know Your Library Basics
Brush up on modern library procedures and the Dewey Decimal system. Familiarity with these concepts will show that you're serious about the role and can hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you resolved issues or helped someone find what they needed—this will highlight your ability to interact positively with the public.
✨Practice Your Communication
Since this role requires clear communication, practice speaking about your experiences and skills out loud. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts.
✨Be Ready for Bilingual Questions
If you're bilingual, be prepared to demonstrate your language skills during the interview. You might be asked to switch between English and Spanish, so think about how you would handle common library scenarios in both languages.