At a Glance
- Tasks: Support and enhance secure IT systems, focusing on VMware and Windows Server technologies.
- Company: Join MASS, a global tech company trusted for advanced digital services.
- Benefits: Enjoy competitive salary, generous leave, health insurance, and professional development support.
- Other info: Collaborative workplace with opportunities for career growth and continuous learning.
- Why this job: Make a meaningful impact in a high-security environment while advancing your IT skills.
- Qualifications: Proven experience in server infrastructure and solid knowledge of VMware and Windows Server.
We’re looking for a dependable, hands-on Senior IT Systems Engineer to help keep our secure environments running efficiently. From third-line issue resolution to contributing to infrastructure improvements and projects, this is a varied role with a strong focus on virtualisation and Windows Server technologies. If you’re calm under pressure, methodical in your work, and keen to have a meaningful impact in a high-assurance setting, this could be your next move.
This is a role for a seasoned infrastructure engineer who’s confident supporting on-premise systems in a highly secure, air-gapped environment. You’ll take ownership of third-line incidents, contribute to technical upgrades, and play an active role in maintaining availability and performance across our virtual and physical environments.
Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. You’ll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role, working closely with internal delivery teams in a high-trust environment.
How you’ll support us
You’ll provide reliable third-line support, resolving incidents and troubleshooting issues across our secure infrastructure. Day to day, you’ll maintain and administer Microsoft Windows Server environments, including Active Directory, while supporting and enhancing our VMware-based virtual infrastructure. You’ll also manage backup and recovery processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes.
The invaluable experience you’ll bring, to help us achieve more
We’re expecting that you’ve done this role before, so you’ll know how to do it whilst spinning multiple plates:
- Essential experience
- Proven experience in server infrastructure support and administration
- Solid knowledge of VMware technologies (vSphere, ESXi, vCenter)
- Hands-on experience with Microsoft Windows Server, Active Directory, Group Policy
- Desirable experience
- Exposure to HP infrastructure (e.g. Synergy, OneView, SAN)
- SharePoint 2016 support and administration
- Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering
- Experience with Veeam backup and replication tools
- Understanding of ITIL principles and service management
- Basic Linux knowledge
Our non-negotiables
Due to the highly secure nature of the projects that you will be involved with, you must be:
- A UK National and eligible to work in the UK
- Eligible to obtain and maintain a UK Government Developed Vetting (DV) clearance
Who is MASS?
MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you’re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.
Apply today to see how working for MASS could work for you.
Senior IT Systems Engineer employer: MASS
MASS is an exceptional employer, offering a supportive and collaborative work culture that values each employee's contributions. With a strong focus on professional development, generous benefits including private medical insurance, and a unique working environment in Corsham, employees are empowered to thrive while making a meaningful impact in high-security projects. Join us to be part of a team where your skills are recognised and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at MASS or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of VMware and Windows Server. We want you to feel confident discussing your hands-on experience and how it relates to the role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled third-line incidents or improved infrastructure in previous roles. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who are eager to make an impact.
We think you need these skills to ace Senior IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior IT Systems Engineer role. Highlight your hands-on experience with VMware and Windows Server, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled third-line incidents or improved infrastructure in previous positions.
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to stay calm under pressure and resolve complex issues. We want to see how you approach challenges and contribute to service stability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MASS
✨Know Your Tech Inside Out
Make sure you brush up on your VMware and Windows Server knowledge. Be ready to discuss specific projects you've worked on, especially those involving third-line support and incident resolution. This will show that you're not just familiar with the tech, but that you can apply it effectively in a high-pressure environment.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in the past. Think about times when you had to troubleshoot under pressure or implement changes that improved system performance. This will demonstrate your methodical approach and ability to keep systems running smoothly.
✨Understand the Company Culture
Research MASS and their focus on security and collaboration. Be ready to discuss how your values align with theirs, particularly in a high-trust environment. Showing that you understand their mission and culture can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about their current projects or challenges they face in maintaining their secure environments. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
