At a Glance
- Tasks: Provide top-notch 1st and 2nd line IT support in a dynamic office environment.
- Company: Join a leading tech company focused on high-quality service delivery.
- Benefits: Enjoy competitive pay, career growth, and a supportive team atmosphere.
- Other info: Work in a collaborative setting with opportunities for professional development.
- Why this job: Make a real difference by solving tech issues and enhancing user experience.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 40000 - 45000 £ per year.
Mass is seeking a Service Desk Engineer for a full-time, on-site position at our Cambridgeshire Head Office.
You will provide high-quality 1st and 2nd line support across devices, operating systems and secure services within a high-assurance environment.
Based in the UK, you will work with Network, Security, and Resolver groups to diagnose issues, achieve first-time fixes and meet SLA targets while ensuring robust incident management and documentation.
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Onsite IT Service Desk Engineer — 1st & 2nd Line in Little Paxton employer: MASS
Mass is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the defence sector. With a strong commitment to employee growth, you will benefit from professional development support and a generous benefits package, including 25 days of annual leave, all while working in the picturesque location of Corsham, England.
