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- Tasks: Lead and mentor teams while ensuring high standards in infrastructure and network services.
- Company: Join a forward-thinking tech company prioritising employee wellbeing and growth.
- Benefits: Enjoy competitive salary, generous leave, private health insurance, and flexible work options.
- Other info: Dynamic role with opportunities for professional development and career progression.
- Why this job: Make a real impact by guiding complex technical decisions and shaping future technologies.
- Qualifications: Strong background in infrastructure and networks with excellent stakeholder management skills.
On-site, Corsham (SN13) £62,000 - £72,000
- 25 days annual leave (in addition to Bank Holidays)
- Buy or sell up to 5 days annual leave
- Two pension schemes to choose from
- Private Medical & Dental Insurance + discounts for additional family members
- Other benefits such as Health & Wellbeing Allowance, Electric/Hybrid Car leasing scheme, Cycle to work scheme and more.
We are seeking an experienced and forward-thinking Technical Authority to provide leadership, technical assurance, and strategic direction across our infrastructure and network services. This is a senior technical role where you will act as the final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long-term organisational goals.
Key Responsibilities
- Technical Assurance & Leadership
- Provide expert oversight and approval of infrastructure, network, and platform designs.
- Act as the senior technical escalation point for high-impact or complex issues.
- Ensure documentation, architecture, and change records meet quality and compliance expectations.
- Infrastructure & Networks Ownership
- Offer strategic direction across infrastructure and network domains, maintaining a clear view of performance, risk, and lifecycle health.
- Lead and mentor network and infrastructure engineers, promoting strong engineering principles and technical quality.
- Support prioritisation of workloads, project demands, and operational improvements.
- Change & Governance
- Lead technical elements of change management, ensuring risks are properly assessed and mitigated.
- Provide expert input to CAB and drive continuous improvement in governance processes.
- Capture technical lessons learned and embed them into engineering practice.
- Stakeholder, Supplier & Customer Engagement
- Act as the technical authority in discussions with customers and partners.
- Review supplier designs, documentation, and proposals to ensure alignment with standards and requirements.
- Represent the organisation with confidence in technical governance forums.
- Team Development & Knowledge Leadership
- Mentor and develop engineers, improving capability and consistency across the team.
- Identify skills gaps and shape technical training plans.
- Promote high-quality engineering practices, secure-by-design thinking, and good documentation habits.
Essential Experience
- Strong background in infrastructure, networks, or platform engineering in a complex environment.
- Deep understanding of change, incident, and problem management processes.
- Ability to translate complex technical concepts into clear, actionable explanations.
- Strong stakeholder management, able to challenge constructively and influence outcomes.
Desirable Experience
- Experience operating within technical assurance or governance frameworks.
- Familiarity with ITIL principles.
- Exposure to security-focused environments, secure-by-design, or compliance-driven delivery.
Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals including, mental health first aiders and readily available support through our extensive employee assistance programme.
Our Non-negotiables:
- Due to the highly secure nature of the projects that you will be involved with, you must be:
- A sole UK National and eligible to work in the UK
- Eligible to obtain and maintain a UK Government DV-level security clearance
Apply today to see how working for MASS could work for you.
IT Technical Authority employer: MASS
Contact Detail:
MASS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technical Authority
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or online webinars related to IT and infrastructure. The more people you connect with, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your expertise! Create a personal blog or LinkedIn posts where you share insights on technical topics relevant to the role. This not only showcases your knowledge but also positions you as a thought leader in the field.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences in leadership and technical assurance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace IT Technical Authority
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technical Authority role. Highlight your experience in infrastructure and networks, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that align with our needs, and show us your passion for technical assurance and governance.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love candidates who can think critically and provide innovative solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at MASS
✨Know Your Tech Inside Out
As an IT Technical Authority, you’ll need to demonstrate a deep understanding of infrastructure and network services. Brush up on the latest technologies and be ready to discuss how they can be applied to enhance security and resilience in complex environments.
✨Prepare for Scenario-Based Questions
Expect questions that challenge your problem-solving skills. Prepare examples from your past experiences where you provided technical assurance or led teams through complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Leadership Skills
This role requires strong leadership and mentoring abilities. Be prepared to discuss how you've developed engineers in the past and how you promote high-quality engineering practices. Highlight any experience you have with stakeholder management and influencing outcomes.
✨Understand the Company Culture
Familiarise yourself with the company’s wellbeing initiatives and values. Be ready to discuss how you can contribute to a positive work environment and support the mental health of your team. This shows that you align with their culture and care about the people you work with.