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For Companies At a Glance
- Tasks: Lead delivery operations and support business growth in a dynamic environment.
- Company: Join MASS, a trusted tech company in defence and digital services.
- Benefits: Enjoy 25 days leave, private medical insurance, and continuous professional development.
- Why this job: Make a meaningful impact in a role that shapes the future of defence.
- Qualifications: Experience in resource management, customer relations, and operational delivery.
- Other info: Hybrid working with a diverse team and excellent career growth opportunities.
Deputy Delivery Manager, EWOS - Permanent - Full Time (Hybrid)
Salary: c.£65,000 DOE
Location: Base at either St Neots or Lincoln - (Likely 3 days at MASS or Customer sites)
Benefits include:
- 25 days annual leave (inclusive of December shutdown)
- Buy or sell up to 5 days’ leave
- Two pension schemes
- Private Medical & Dental Insurance
- Life Assurance (4 x salary)
- Save and share schemes
- Electric/Hybrid car leasing
- Cycle to work
- Retail discounts
- Continuous Professional Development
- Annual Wellness Allowance
Why this role matters
For over 40 years, MASS’s Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations’ EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape the future of defence.
This role is a key hire within EWOS. As we continue to grow our products, services and customer base, we’re looking for a Deputy Delivery Manager to act as the operational engine of the group, supporting delivery today while enabling growth tomorrow.
Think of this role as a Deputy Chief of Staff for EWOS: a trusted thought partner to the Head of Delivery & Operations, ensuring that programmes land well, resources are aligned, customers are happy, and opportunities to grow the business don’t get missed.
If you enjoy being at the centre of things with delivery, people, customers and commercial activity, then this is a role where you’ll make a visible, meaningful impact.
What you’ll focus on
At its core, this role is about making delivery work brilliantly at scale. You’ll support the direction and management of EWOS contracts, programmes and projects, coordinating across EWOS and the wider MASS organisation to make best use of people, associates and subcontractors. You’ll help ensure work is delivered on time, within budget, and to margin (or better), while protecting and enhancing MASS’s reputation with customers.
Alongside delivery, you’ll play an important part in business development, helping grow existing customers, supporting bids and campaigns, and helping translate EWOS capability into new opportunities. You’ll also deputise for the EWOS Head of Delivery & Operations when required, acting with confidence and credibility across internal and external stakeholders.
Location & working pattern
This role can be based out of either our St Neots HQ or our Lincoln offices, with hybrid working as standard. In practice, this means roughly 3 days per week on-site and 2 days working from home, balanced with time spent with the EWOS teams, visiting customers or supporting business development activity. Given the nature of the role, visibility matters and we’ll need you to be present where decisions are made, delivery happens, and relationships are built.
You’ll work closely with a diverse, highly capable group of project managers, engineers, scientists, ex-military personnel and commercial colleagues, all operating within secure environments.
How you’ll support us
You’ll be a force multiplier, helping EWOS operate smoothly, today, while setting it up to grow confidently, tomorrow.
- Keeping delivery on track across multiple programmes
- Making sure resources, priorities and plans align
- Helping leaders make informed, timely decisions
- Spotting risks early and helping resolve them pragmatically
- Supporting growth by enabling bids, shaping opportunities and strengthening customer relationships
The invaluable experience you’ll bring, to help us achieve more
We’re expecting that you’ve done a role like this before, or something very close to it, so you’ll be comfortable juggling priorities, stakeholders and competing demands.
Essential experience
- Proven experience in effective resource management and budgetary control
- Strong customer and stakeholder relationship management skills
- Experience supporting or leading delivery at an operational level
- Highly organised, with the ability to prioritise and keep multiple plates spinning
- Eligible to obtain and maintain UK Government Security Check (SC) clearance
Desirable experience
- Line management experience across military and civilian teams
- APMQ or equivalent project management qualification
- Experience of risk and change management
- Exposure to business development or bid support activity
- Existing DV clearance
It would be great if you also bring:
- Experience working in defence, EW, CEMA or other highly regulated environments
- A calm, pragmatic leadership style and the confidence to act as a trusted deputy
Who is MASS?
MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With a strong heritage in defence, we deliver robust solutions into environments where security expertise is essential.
We work in close partnership with our customers, combining deep technical expertise with innovative thinking to deliver agile, resilient solutions that secure advantage and enable digital transformation.
MASS is an equal opportunities employer. We value smart, skilled and motivated people, and in return we offer a supportive, friendly workplace where everyone has the opportunity to make a real impact.
Apply today to see how working for MASS could work for you.
Deputy Delivery Head - EWOS employer: MASS
Contact Detail:
MASS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Delivery Head - EWOS
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at MASS. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research MASS and the EWOS group thoroughly. Understand their projects and values so you can show how your experience aligns with their goals. Practise common interview questions and think of examples that highlight your skills in delivery management.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Deputy Delivery Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the MASS team. So, get your application in and let’s make it happen!
We think you need these skills to ace Deputy Delivery Head - EWOS
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Deputy Delivery Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience: When detailing your previous roles, focus on your experience in resource management, budget control, and stakeholder relationships. We want to see how you've successfully delivered projects in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at MASS
✨Know Your Stuff
Before the interview, dive deep into the specifics of the Deputy Delivery Manager role. Familiarise yourself with MASS’s Electronic Warfare Operations Support (EWOS) and understand their projects, services, and customer base. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Deputy Delivery Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully managed resources, resolved conflicts, or led teams to achieve project goals. Highlighting these skills will show that you're ready to step into this pivotal role.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future projects at MASS. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making skills. Think of situations where you've had to juggle multiple priorities or manage risks effectively. Practising these scenarios will help you articulate your thought process clearly during the interview.
