Guest-Centric Café Lead — Morning & Afternoon Shifts
Guest-Centric Café Lead — Morning & Afternoon Shifts

Guest-Centric Café Lead — Morning & Afternoon Shifts

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join a vibrant café in a bustling hotel environment.
  • Benefits: Flexible shifts, competitive pay, and opportunities for growth.
  • Why this job: Be the face of guest satisfaction and make every visit memorable.
  • Qualifications: Experience in cafés or hotels and a passion for customer service.
  • Other info: Perfect for those who thrive in dynamic, fast-paced settings.

The predicted salary is between 24000 - 36000 £ per year.

A recruitment and HR consultancy is seeking a Cafe Server in Greater London. You will take food orders and serve guests in a hotel café, focusing on excellent customer service and quality standards.

Candidates should have secondary education and 2-3 years of experience in café or hotel settings. This role is critical for ensuring guest satisfaction and maintaining a pleasant café environment during morning and afternoon shifts.

Guest-Centric Café Lead — Morning & Afternoon Shifts employer: MASS POWER SERVICES PTE. LTD.

As a Guest-Centric Café Lead in Greater London, you will thrive in a vibrant work culture that prioritises exceptional customer service and employee satisfaction. Our company offers competitive benefits, opportunities for professional growth, and a supportive environment where your contributions directly enhance the guest experience. Join us to be part of a team that values your skills and fosters a rewarding career in the hospitality industry.
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Contact Detail:

MASS POWER SERVICES PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest-Centric Café Lead — Morning & Afternoon Shifts

Tip Number 1

Make sure to showcase your customer service skills during interviews. We all know that a friendly smile and a positive attitude can make a huge difference in a café setting, so let your personality shine!

Tip Number 2

Practice common interview questions related to the café environment. Think about scenarios where you’ve handled difficult customers or worked under pressure. We want you to be ready to impress with real-life examples!

Tip Number 3

Don’t forget to research the café you’re applying to! Knowing their menu and values can help you connect better during the interview. It shows you’re genuinely interested, and we love that!

Tip Number 4

Apply through our website for the best chance at landing the job! We’re here to support you every step of the way, so take advantage of our resources and get that café lead position!

We think you need these skills to ace Guest-Centric Café Lead — Morning & Afternoon Shifts

Customer Service
Food Order Management
Quality Standards Adherence
Experience in Café or Hotel Settings
Guest Satisfaction Focus
Communication Skills
Teamwork
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond for guests in previous roles, so share specific examples that showcase your skills!

Tailor Your CV to the Role: Don’t just send out the same CV for every job! Take a moment to tweak your CV to match the Guest-Centric Café Lead position. We love seeing candidates who take the time to align their experience with what we’re looking for.

Keep It Professional Yet Friendly: Your written application should reflect the friendly and welcoming atmosphere of our café. Use a warm tone while maintaining professionalism. We want to get a sense of your personality through your words!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at MASS POWER SERVICES PTE. LTD.

Know Your Menu

Familiarise yourself with the café's menu and any special offerings. Being able to discuss the food and drinks confidently will show your passion for the role and impress the interviewers.

Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to ensure guest satisfaction, as this is crucial for the position.

Dress the Part

Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the café environment, which is key in a guest-centric role.

Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the café's culture, team dynamics, and expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Guest-Centric Café Lead — Morning & Afternoon Shifts
MASS POWER SERVICES PTE. LTD.
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