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For Companies At a Glance
- Tasks: Take food orders, serve meals, and provide top-notch customer service in a hotel café.
- Company: Join Mass Power Services, a leading recruitment and HR consultancy in Asia.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Enhance guest experiences while working in a vibrant café setting.
- Qualifications: Secondary education and 2-3 years of relevant café or hotel experience required.
- Other info: Collaborate with a passionate team in a bustling location on Orchard Road.
The predicted salary is between 20000 - 30000 £ per year.
Company Overview / Employee Value Proposition
MASS POWER SERVICES PTE. LTD., is a recruitment & HR Consultancy Company established since 2003 and is conveniently located in town. We have a team of trained Recruitment Consultants and Head Hunters to carry out a wide range of recruitment services for both local and international Companies.
- Permanent/Temporary/Contract Placement
- Executive Search
- Contract Staffing
- International Recruitment (China, Malaysia, India and Philippines)
- Payroll/HR Consultant Services
- Outplacement/Outsourcing
- On-Line Work Permit / S-Pass / Employment Pass Application
Our Purpose: Growing People, Growing Organisations
To match aspiring individuals to inspiring organisations and to help organisations enhance business success through people solutions.
Job Summary
You will take food orders from guests, serve food accurately, and deliver attentive customer service in a hotel café during morning and afternoon shifts.
Responsibilities:
- Accurately take food orders from guests to ensure correct preparation and timely service.
- Serve food to guests promptly while maintaining presentation and quality standards.
- Deliver attentive and courteous customer service to enhance guest satisfaction.
- Collaborate with team members to maintain a clean and organized café environment during shifts.
- Perform assigned duties effectively during morning and afternoon shifts at the Orchard Road location.
Required competencies and certifications:
- Secondary education
- 2-3 years of café or hotel restaurant work experience
- Customer service skills demonstrated through guest interaction and problem resolution.
Captain Waiter employer: MASS POWER SERVICES PTE. LTD.
Contact Detail:
MASS POWER SERVICES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Captain Waiter
✨Tip Number 1
Network like a pro! Chat with friends, family, or even that barista you see every morning. You never know who might have a lead on a Captain Waiter position or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your customer service skills and how you handle tricky situations – it’s all about making a great impression!
✨Tip Number 3
Dress to impress! When you land that interview, make sure you look sharp. A neat appearance shows you care about the role and respect the establishment's standards.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Captain Waiter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of charm and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Captain Waiter role. Highlight your relevant experience in cafés or hotels, and don’t forget to mention any customer service skills you've honed. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at MASS POWER SERVICES PTE. LTD.
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows that you’re genuinely interested in the role and can help you answer questions about food and drink pairings or dietary restrictions.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved a guest's issue or went above and beyond to enhance their experience.
✨Teamwork is Key
Since collaboration is important in this role, be ready to discuss how you work well with others. Share experiences where you’ve successfully worked as part of a team, especially in a busy café or restaurant environment.
✨Dress the Part
First impressions matter! Dress smartly for your interview, reflecting the professional yet approachable vibe of the café. This will show that you take the opportunity seriously and understand the importance of presentation.
