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- Tasks: Assist healthcare teams with patient services, vital signs, and appointment scheduling.
- Company: Mass General Brigham is a leading not-for-profit healthcare organisation focused on exceptional patient care and research.
- Benefits: Enjoy flexible part-time hours, a supportive team environment, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real impact in healthcare while gaining hands-on experience.
- Qualifications: High School Diploma required; 1-2 years of medical field experience preferred.
- Other info: This role requires strong communication skills and the ability to thrive in a busy environment.
The predicted salary is between 24000 - 36000 £ per year.
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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Part-time 20 hours per week.
2 x10 hours days – flexibility with days would be great but mainly we would need
7:15- 5:45 PM – Monday and Friday.
Summary
Job Summary
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Does this position require Patient Care? Yes
Essential Functions
- Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
- Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient\’s medical record.
- Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
- Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
- Maintains inventory of immunizations and check expiration dates.
- Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
- Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Qualifications
Education High School Diploma or Equivalent required or Associate\’s Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] – Data Conversion – Various Issuers preferred Certified Medical Assistant [National Certification] – Data Conversion – Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities – Strong interpersonal and communication skills are essential for success in this position. – Ability to prioritize tasks in complex and busy environments. – Accuracy and attention to detail. – Comply with all local, state, and federal privacy and confidentiality rules and regulations. – Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. – Comprehensive knowledge of medical terminology, procedures, and protocols. – Proficiency in electronic health record (EHR) systems and medical office software. – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. – Managing one\’s own time and the time of others.
Additional Job Details (if Applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs – 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision – Far Constantly (67-100%)
- Vision – Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
32 Fruit Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Medical Assistant II - OB employer: Mass General Brigham
Contact Detail:
Mass General Brigham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Assistant II - OB
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Assistant II in an OB setting. Understanding the nuances of patient care, especially in obstetrics, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees at Mass General Brigham. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any relevant certifications or training you have, particularly in areas like phlebotomy or patient education. This can set you apart from other candidates and show your commitment to the role.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific scenarios related to patient care and teamwork, as these are crucial in a healthcare environment.
We think you need these skills to ace Medical Assistant II - OB
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Medical Assistant II - OB position. Understand the key responsibilities and qualifications required, such as taking vital signs and managing patient flow.
Tailor Your CV: Customise your CV to highlight relevant experience in medical assisting or related fields. Emphasise skills that align with the job requirements, such as strong interpersonal skills and proficiency in electronic health record systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific experiences that demonstrate your ability to support healthcare teams and interact positively with patients.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Mass General Brigham
✨Know Your Medical Terminology
Brush up on your medical terminology and procedures relevant to the role. Being able to communicate effectively with healthcare providers and patients will demonstrate your competence and confidence.
✨Showcase Your Interpersonal Skills
Since this role involves direct patient interaction, highlight your strong interpersonal and communication skills. Be prepared to discuss how you've successfully managed patient concerns or collaborated with a healthcare team in the past.
✨Demonstrate Attention to Detail
Accuracy is crucial in a medical setting. Be ready to provide examples of how you've ensured precision in your previous roles, whether it's in documenting patient information or managing medical records.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in a busy environment. Think of specific instances where you prioritised tasks or handled challenging situations effectively.
