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- Tasks: Assist in patient care, manage patient flow, and ensure a safe environment.
- Company: Join Mass General Brigham, a leader in healthcare dedicated to exceptional patient care and community service.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work culture.
- Why this job: Be part of a dynamic team making a real impact in patient lives every day.
- Qualifications: Must have phlebotomy and EKG experience; MA certification and BLS required.
- Other info: Full-time position with a Monday to Friday schedule at the MGH Main Campus in Boston.
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Join to apply for the Medical Assistant II- Cardiology role at Mass General Brigham
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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Location: MGH Main Campus Boston
Schedule: M-F, 7:00am – 3:30pm
Job Summary
Under the supervision of the practice manager and the lead medical assistant the medical assistant is responsible for ensuring efficient patient flow while maintaining the highest level of patient safety, patient care, patient satisfaction, and clinician satisfaction. Promotes patient satisfaction by interacting with patients in a professional and courteous manner; consistent with patients’ need. Demonstrates the highest level of integrity, respect, and maintains patient confidentiality. Contributes to an overall optimal patient experience.
Qualifications
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Active participation in patient care including rooming patients, taking blood pressures, performing EKGs, recording patient vitals in EPIC.
- Performs other procedures as determined relevant to the individual patient and transport patient to ER, if needed.
- Overall responsibility for the flow of the providers’ patient care sessions. Providing needed information to the front desk staff concerning the workflow in the patient care area and keeping the provider informed of any issues that affect the efficiency of the clinical flow.
- Accurately uses the Ambulatory Patient Tracking system.
- Demonstrates a strong sense of shared responsibility to maintain a clean environment by ensuring exam rooms and phlebotomy area are clean and appropriately stocked with supplies daily.
- Exhibits a strong sense of shared responsibility in maintaining clinical equipment, including EKG machines, daily transmission of EKG recordings, and monthly calibration of scales.
- Responsible for contacting Bio-Med for any broken machine or expired that is registered with the Bio-Medical Engineering department.
- Covers medical assistant shortages in other areas of Cardiology as needed.
- Promotes patient/customer satisfaction by interacting with patients and coworkers in a professional and courteous manner.
- Other duties as assigned.
Skills/Abilities/Competencies Required
- Phlebotomy & EKG experience required
- Knowledge of EPIC
- Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing.
- Superior service attitude
- Compassionate and kind
- Energetic and enthusiastic
- Self-motivator
- Works well both independently and as part of a team.
- Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts.
- Exceptional organizational and time management skills; ability to organize time and priorities effectively, asking for direction when appropriate.
- Flexibility and proven ability to handle multiple tasks.
- Experience with common PC computer software including Microsoft Word, Excel, and Outlook.
- Capable of working in a practice environment/culture that promotes ongoing change toward process improvement.
Licenses/Certifications
- MA certification required.
- BLS Certified required
- EKG Certified required
- Certified Medical Assistant through the American Association of Medical Assistants (AAMA) preferred.
- BLS Certification through American Heart Association (AHA) preferred.
Additional Job Details (if Applicable)
Remote Type
Onsite
Work Location
32 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 – $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Medical Assistant II- Cardiology employer: Mass General Brigham
Contact Detail:
Mass General Brigham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Assistant II- Cardiology
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Assistant II in Cardiology. Understanding the nuances of patient care, EKG procedures, and the EPIC system will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees at Mass General Brigham. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your commitment to patient care by volunteering or shadowing in a healthcare setting. This experience can enhance your understanding of patient interactions and show your dedication to the field.
✨Tip Number 4
Prepare thoughtful questions about the team dynamics and patient care processes at Mass General Brigham. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Medical Assistant II- Cardiology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in phlebotomy and EKG procedures. Include any certifications like BLS and MA certification to stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and commitment to patient care. Mention specific experiences that demonstrate your ability to maintain patient confidentiality and promote satisfaction.
Highlight Relevant Skills: In your application, emphasise your knowledge of EPIC and your ability to work in a fast-paced environment. Mention your organisational skills and flexibility in handling multiple tasks.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mass General Brigham
✨Showcase Your Clinical Skills
Be prepared to discuss your experience with phlebotomy and EKG procedures. Highlight specific instances where you successfully managed patient care, as this role requires hands-on skills in a clinical environment.
✨Demonstrate Interpersonal Skills
Since the role involves interacting with patients and colleagues, emphasise your communication skills. Share examples of how you've maintained professionalism and courtesy in challenging situations to promote patient satisfaction.
✨Familiarise Yourself with EPIC
As knowledge of the EPIC system is crucial for this position, make sure to mention any relevant experience you have with electronic health records. If you're not familiar, consider doing a bit of research or training beforehand to show your initiative.
✨Emphasise Teamwork and Flexibility
This role requires collaboration with various healthcare professionals. Be ready to discuss how you've worked effectively in teams and handled multiple tasks simultaneously, showcasing your ability to adapt to changing environments.
