Systems Support Specialist in London

Systems Support Specialist in London

London Full-Time 44000 - 62000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support digital projects by analysing requirements and collaborating with teams for successful implementation.
  • Company: Join Mass General Brigham, a leader in patient care and medical research.
  • Benefits: Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement.
  • Why this job: Make a real impact in healthcare while developing your project management skills.
  • Qualifications: Bachelor's degree or relevant experience; knowledge of IT and project management principles.
  • Other info: Hybrid work environment with a focus on teamwork and innovation.

The predicted salary is between 44000 - 62000 £ per year.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for providing administrative support to Digital projects by analyzing requirements, collaborating with Digital teams, and contributing to the successful implementation of the project and managing projects of small scope.

Does this position require Patient Care? No

Essential Functions:

  • Provide assistance to management and Technical Project Managers in request management, project prioritization, resource allocation, and regular portfolio reviews.
  • Research, collect, and evaluate project data necessary to meet project reporting and evaluation requirements.
  • Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.
  • Provide technical assistance to management and Technical Project Managers in the creation of project concept and project charter documents.
  • Develop, maintain, update, and oversee project plans and schedules using tools.

Qualifications

Education: Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? Yes

Experience: Similar work experience 0-1 year preferred

Knowledge, Skills and Abilities:

  • Developing knowledge of project management principles, concepts, and practices.
  • Knowledge of the system development life cycle used for the development of new systems and enhancements to existing information systems.
  • Knowledge of IT concepts and basic operating principles of data communications, information systems, hardware, and software.
  • Knowledge of personal computers and personal computer software.
  • Knowledge of file maintenance and report generation methods.

Additional Job Details (if applicable)

Physical Requirements:

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly
  • Vision - Near Constantly
  • Talking Constantly
  • Hearing Constantly

Remote Type: Hybrid

Work Location: 181 Longwood Avenue

Scheduled Weekly Hours: Employee Type Per Diem

Work Shift: Day (United States of America)

Pay Range: $62, $89,762.40/Annual Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Systems Support Specialist in London employer: Mass General Brigham

At Mass General Brigham, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to thrive. As a Systems Support Specialist, you will benefit from comprehensive career advancement opportunities, competitive compensation, and a strong commitment to professional growth, all while contributing to groundbreaking medical discoveries in a prestigious healthcare setting. Join us at our Longwood Avenue location, where your skills will be valued, and your contributions will directly impact patient care and community service.
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Contact Detail:

Mass General Brigham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Systems Support Specialist in London

✨Tip Number 1

Network like a pro! Reach out to current employees at Mass General Brigham on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Systems Support Specialist role.

✨Tip Number 2

Prepare for the interview by brushing up on your project management principles and IT concepts. Be ready to discuss how you can contribute to digital projects and support the team in achieving their goals.

✨Tip Number 3

Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully managed projects or resolved technical issues, and be ready to share those stories.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mass General Brigham team.

We think you need these skills to ace Systems Support Specialist in London

Project Management
Analytical Skills
Collaboration
Technical Assistance
Data Evaluation
System Development Life Cycle (SDLC)
IT Concepts
Operating Principles of Data Communications
Report Generation Methods
Configuration Design
Resource Allocation
Project Planning
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Systems Support Specialist role. Highlight relevant skills and experiences that align with the job description, especially in project management and technical support.

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your knowledge of IT concepts and project management principles can benefit us at Mass General Brigham. Use specific examples to illustrate your capabilities.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity as it reflects your communication skills.

Apply Through Our Website: We encourage you to submit your application through our official website. This ensures that your application is processed efficiently and allows us to get back to you quicker!

How to prepare for a job interview at Mass General Brigham

✨Know Your Stuff

Make sure you brush up on project management principles and the system development life cycle. Familiarise yourself with the specific tools and software mentioned in the job description, as this will show your potential employer that you're ready to hit the ground running.

✨Show Your Team Spirit

Since this role involves collaboration with various teams, be prepared to discuss your experience working in a team environment. Share examples of how you've contributed to team success in past projects, highlighting your communication skills and ability to support others.

✨Ask Smart Questions

Prepare thoughtful questions about the Digital projects you'll be supporting. This not only shows your interest in the role but also gives you insight into the company's priorities and challenges, helping you determine if it's the right fit for you.

✨Be Ready to Discuss Data

As the role involves research and evaluation of project data, be prepared to talk about your experience with data collection and reporting. Highlight any relevant tools or methods you've used, and be ready to explain how you can contribute to effective project reporting.

Systems Support Specialist in London
Mass General Brigham
Location: London
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