Medical Assistant, Patriot Pediatrics, MGH in Bedford

Join Mass General Brigham as a Medical Assistant to support healthcare teams at Patriot Pediatrics. You will assist with both clinical and non‑clinical patient services under the direction of healthcare providers.

Key responsibilities include:

• Taking vital signs, documenting patient information, scheduling appointments, managing patient flow, and collaborating with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
• Assisting junior Medical Assistants with day‑to‑day questions and responsibilities, and helping facilitate their learning by participating in onboarding training.
• Showing patients to examination rooms, preparing necessary equipment, and interviewing patients for medical information; measuring vital signs, weight, and height, and recording data in the patient’s medical record.
• Explaining treatment procedures, medications, diets, and physician instructions to patients, and organizing educational materials to reinforce patient education.
• Performing general office duties such as answering phones, taking dictation, and completing insurance forms; acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collecting blood, tissue, or other laboratory specimens, logging them, and preparing them for testing; performing phlebotomy if competence is demonstrated.
• Maintaining inventory of immunizations and checking expiration dates.
• Providing immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improving appropriate departmental quality initiatives, such as patient identifiers and hand hygiene.

Qualifications

Education: High School Diploma or Equivalent required; Associate’s Degree in Medical Assisting preferred.

Licenses and Credentials: BLS Certification (Basic Life Support) – Various issuers preferred. Certified Medical Assistant (National Certification) – Various issuers preferred.

Experience: Direct Medical Assistant experience or medical field work 1–2 years required.

Knowledge, Skills & Abilities:

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one’s own time and the time of others.

Additional Job Details:

Work Location: 74 Loomis Street
Remote Type: Onsite
Pay Range: $17.36 – $24.45 per hour
Grade: 3

EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. The company will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.