At a Glance
- Tasks: Lead and provide technical assurance across infrastructure and network services.
- Company: Join a forward-thinking tech company prioritising employee wellbeing.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive health benefits.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Make a real impact by guiding innovative technology decisions.
- Qualifications: Strong background in infrastructure and experience in technical leadership required.
The predicted salary is between 62000 - 72000 € per year.
£62,000 - £72,000
25 days annual leave (in addition to Bank Holidays)
Buy or sell up to 5 days annual leave
Continuous Professional development support
Two pension schemes to choose from
Life Assurance scheme up to 4 x salary
Private Medical & Dental Insurance + discounts for additional family members
Other benefits such as Health & Wellbeing Allowance, Electric/Hybrid Car leasing scheme, Cycle to work scheme and more.
We are seeking an experienced and forward-thinking Technical Authority to provide leadership, technical assurance, and strategic direction across our infrastructure and network services. This is a senior technical role where you will act as the final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards.
You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long-term organisational goals.
Key Responsibilities
- Technical Assurance & Leadership
- Provide expert oversight and approval of infrastructure, network, and platform designs.
- Review, challenge, and assure technical decisions, ensuring solutions are secure, supportable, and aligned with standards.
- Act as the senior technical escalation point for high-impact or complex issues.
- Ensure documentation, architecture, and change records meet quality and compliance expectations.
- Infrastructure & Networks Ownership
- Offer strategic direction across infrastructure and network domains, maintaining a clear view of performance, risk, and lifecycle health.
- Lead and mentor network and infrastructure engineers, promoting strong engineering principles and technical quality.
- Support prioritisation of workloads, project demands, and operational improvements.
- Strategic Technical Guidance
- Contribute to the development of long-term technology roadmaps.
- Identify risks, constraints, and future opportunities to improve resilience, scalability, or efficiency.
- Track emerging technologies and recommend their adoption where value is clear.
- Change & Governance
- Lead technical elements of change management, ensuring risks are properly assessed and mitigated.
- Provide expert input to CAB and drive continuous improvement in governance processes.
- Capture technical lessons learned and embed them into engineering practice.
- Problem Management & Resilience
- Lead root-cause analysis and coordinate long-term remediation for recurring incidents.
- Work with engineering teams to reduce technical debt and increase platform stability.
- Drive proactive risk reduction across infrastructure and networks.
- Stakeholder, Supplier & Customer Engagement
- Act as the technical authority in discussions with customers and partners.
- Review supplier designs, documentation, and proposals to ensure alignment with standards and requirements.
- Represent the organisation with confidence in technical governance forums.
- Team Development & Knowledge Leadership
- Mentor and develop engineers, improving capability and consistency across the team.
- Identify skills gaps and shape technical training plans.
- Promote high-quality engineering practices, secure-by-design thinking, and good documentation habits.
Essential Experience
- Strong background in infrastructure, networks, or platform engineering in a complex environment.
- Demonstrable experience acting as a senior technical escalation point or authority.
- Deep understanding of change, incident, and problem management processes.
- Ability to translate complex technical concepts into clear, actionable explanations.
- Experience leading or mentoring technical teams.
- Strong stakeholder management, able to challenge constructively and influence outcomes.
Desirable Experience
- Experience operating within technical assurance or governance frameworks.
- Familiarity with ITIL principles.
- Exposure to security-focused environments, secure-by-design, or compliance-driven delivery.
Wellbeing
is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals including, mental health first aiders and readily available support through our extensive employee assistance programme.
Our Non-negotiables:
Due to the highly secure nature of the projects that you will be involved with, you must be:
- A sole UK National and eligible to work in the UK
- Eligible to obtain and maintain a UK Government DV-level security clearance
Apply today to see how working for MASS could work for you!
IT Techinical Authority in Swindon employer: MASS Consultants
At MASS, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. Located in Corsham, our team enjoys a range of benefits including generous annual leave, comprehensive health insurance, and opportunities for continuous learning, all while working on impactful projects that contribute to national security. Join us to be part of a forward-thinking organisation that values your expertise and fosters growth in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Techinical Authority in Swindon
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or online webinars related to IT and infrastructure. Connecting with professionals in your field can open doors and lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your expertise! Create a personal website or a LinkedIn profile that highlights your skills, projects, and achievements. This is your chance to demonstrate your technical authority and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews like a champ! Research the company and its tech stack, and be ready to discuss how your experience aligns with their needs. Practise answering common technical questions and think of examples that showcase your leadership and problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, applying directly can sometimes give you an edge over other candidates who go through third-party sites.
We think you need these skills to ace IT Techinical Authority in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technical Authority role. Highlight your experience in infrastructure and networks, and don’t forget to showcase your leadership skills. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Mention specific projects or achievements that align with the responsibilities listed in the job description. Let us know what excites you about this opportunity!
Showcase Your Technical Expertise:In your application, be sure to highlight your technical expertise and experience as a senior technical authority. We’re looking for someone who can provide strategic direction and technical assurance, so give us examples of how you’ve done this in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at MASS Consultants
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technical concepts relevant to the role. Brush up on your knowledge of infrastructure, networks, and platform engineering. Be ready to discuss specific technologies and how they align with the company's goals.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you acted as a technical authority or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
As this role involves mentoring and leading teams, be prepared to discuss your leadership style. Share examples of how you've guided teams through challenges and promoted strong engineering principles. Highlight any experience in stakeholder management and how you’ve influenced outcomes.
✨Understand the Company Culture
Familiarise yourself with the company’s values and wellbeing initiatives. Be ready to discuss how you can contribute to a positive work environment and support team development. Showing that you align with their culture can set you apart from other candidates.