At a Glance
- Tasks: Lead and provide technical assurance across infrastructure and network services.
- Company: Join a forward-thinking tech company prioritising employee wellbeing.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive health benefits.
- Other info: Dynamic role with opportunities for continuous professional development.
- Why this job: Make a real impact by guiding innovative technology decisions.
- Qualifications: Strong background in infrastructure and experience in technical leadership required.
The predicted salary is between 62000 - 72000 £ per year.
We are seeking an experienced and forward-thinking Technical Authority to provide leadership, technical assurance, and strategic direction across our infrastructure and network services. This is a senior technical role where you will act as the final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long-term organisational goals.
Key Responsibilities
- Technical Assurance & Leadership
- Provide expert oversight and approval of infrastructure, network, and platform designs.
- Review, challenge, and assure technical decisions, ensuring solutions are secure, supportable, and aligned with standards.
- Act as the senior technical escalation point for high-impact or complex issues.
- Ensure documentation, architecture, and change records meet quality and compliance expectations.
- Infrastructure & Networks Ownership
- Offer strategic direction across infrastructure and network domains, maintaining a clear view of performance, risk, and lifecycle health.
- Lead and mentor network and infrastructure engineers, promoting strong engineering principles and technical quality.
- Support prioritisation of workloads, project demands, and operational improvements.
- Strategic Technical Guidance
- Contribute to the development of long-term technology roadmaps.
- Identify risks, constraints, and future opportunities to improve resilience, scalability, or efficiency.
- Track emerging technologies and recommend their adoption where value is clear.
- Change & Governance
- Lead technical elements of change management, ensuring risks are properly assessed and mitigated.
- Provide expert input to CAB and drive continuous improvement in governance processes.
- Capture technical lessons learned and embed them into engineering practice.
- Problem Management & Resilience
- Lead root-cause analysis and coordinate long-term remediation for recurring incidents.
- Work with engineering teams to reduce technical debt and increase platform stability.
- Drive proactive risk reduction across infrastructure and networks.
- Stakeholder, Supplier & Customer Engagement
- Act as the technical authority in discussions with customers and partners.
- Review supplier designs, documentation, and proposals to ensure alignment with standards and requirements.
- Represent the organisation with confidence in technical governance forums.
- Team Development & Knowledge Leadership
- Mentor and develop engineers, improving capability and consistency across the team.
- Identify skills gaps and shape technical training plans.
- Promote high-quality engineering practices, secure-by-design thinking, and good documentation habits.
Essential Experience
- Strong background in infrastructure, networks, or platform engineering in a complex environment.
- Demonstrable experience acting as a senior technical escalation point or authority.
- Deep understanding of change, incident, and problem management processes.
- Ability to translate complex technical concepts into clear, actionable explanations.
- Experience leading or mentoring technical teams.
- Strong stakeholder management, able to challenge constructively and influence outcomes.
Desirable Experience
- Experience operating within technical assurance or governance frameworks.
- Familiarity with ITIL principles.
- Exposure to security-focused environments, secure-by-design, or compliance-driven delivery.
Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals including, mental health first aiders and readily available support through our extensive employee assistance programme.
Our Non-negotiables:
- Due to the highly secure nature of the projects that you will be involved with, you must be:
- A sole UK National and eligible to work in the UK
- Eligible to obtain and maintain a UK Government DV-level security clearance
Apply today to see how working for MASS could work for you!
Technical Authority in London employer: MASS Consultants
MASS is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture where individuals can thrive. With competitive benefits such as generous annual leave, continuous professional development support, and comprehensive health insurance, employees are empowered to achieve their full potential while contributing to high-impact projects in a secure environment. Located in Corsham, this role provides the unique opportunity to lead and mentor technical teams, ensuring that your expertise directly influences the future of our infrastructure and network services.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Authority in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MASS Consultants values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MASS Consultants might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MASS Consultants!
✨Direct Apply to MASS Consultants
Let's not forget to apply directly through the MASS Consultants website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Authority in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MASS Consultants.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MASS Consultants. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MASS Consultants
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
