Want to Lead a Skilled Service Team with One of the South West’s Leading Agricultural & Groundscare Dealers, representing world-class brands and supporting customers across Devon, Cornwall and Somerset.
Are you an experienced service professional ready to take the next step in your leadership career? We’re interested in candidates who are organised, customer-focused, and capable of leading a high-performing team.
Masons Kings are looking for a proactive and motivated Turf Service Team Leader to lead our busy Exebridge workshop. This is an exciting opportunity to combine your technical expertise, customer focus, and leadership skills in supporting our technicians, delivering exceptional service to customers, and ensuring our workshop operates safely, efficiently and profitably within a respected John Deere dealership that continues to invest in its people and future.
Key responsibilities include:
- Leading and motivating a team of skilled service technicians
- Planning and allocating workshop workloads to maximise efficiency
- Managing customer service enquiries and providing effective solutions
- Ensuring work is completed to company and manufacturer standards
- Controlling workshop performance, productivity, and quality
- Supporting technician development and continuous improvement
- Promoting aftersales products, service plans, and customer support solutions
- Maintaining accurate workshop administration and job recordsEnsuring compliance with company policies, health & safety requirements, and industry best practice
You’ll ideally have:
- Previous experience in a Service Team Leader, Workshop Controller, Service Supervisor or similar role
- Strong technical knowledge within agricultural, groundscare, machinery, plant or related sectors
- Excellent organisational and planning skills
- The ability to multitask, prioritise workloads and make informed decisions under pressure
- Exceptional communication and customer service skills
- Experience managing or mentoring team members
- Confidence with workshop management systems and general IT applications
- A full UK driving licence
- A positive, solutions-focused approach
Benefits Include
- Up to 35 days holiday including Bank Holidays
- Company pension scheme
- Life assurance
- Staff discount programme
- Company social events
- Eye care voucher scheme
- Ongoing training and development opportunities
- Career progression within a growing dealer network
About Masons Kings
Our reputation has been built on delivering outstanding service, technical expertise, and long-term customer relationships.
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Turf Service Team Leader employer: Masons Kings
Masons Kings is an exceptional employer, offering a supportive and collaborative work environment that values teamwork and customer dedication. With over 40 years of experience in the agricultural sector, employees benefit from extensive career progression opportunities, generous holiday allowances, and a range of perks including free parking and company social events, all while working at our scenic Exebridge depot.
