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- Tasks: Engage with customers to promote servicing and repairs while supporting service managers.
- Company: Masons Kings Ltd, a dynamic company in Chudleigh.
- Benefits: Enjoy up to 35 days holiday and a pension scheme.
- Other info: Great opportunity for career growth in a vibrant environment.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Tech-savvy with strong communication and customer service experience.
The predicted salary is between 25000 - 35000 £ per year.
Masons Kings Ltd in Chudleigh is seeking a hardworking Centralised Connected Support assistant to enhance their Product Support business. This role involves interacting with customers to promote servicing and repairs while working closely with service managers.
Ideal candidates should be tech-savvy, possess strong communication skills, and have a customer service background.
The position offers benefits including up to 35 days holiday and a pension scheme, making it an attractive opportunity for dedicated individuals.
Centralised Connected Support Specialist in Devon employer: Masons Kings Ltd
Contact Detail:
Masons Kings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centralised Connected Support Specialist in Devon
✨Tip Number 1
Get to know the company! Research Masons Kings Ltd and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, make sure you can clearly express your thoughts and ideas. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss any relevant tech tools or software you’ve used in previous roles. This will demonstrate that you’re not just a people person but also someone who can handle the technical side of things.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in the position and the company. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Centralised Connected Support Specialist in Devon
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've interacted with customers in the past and how you can bring that expertise to our team.
Be Tech-Savvy: Since this role is all about supporting our products, let us know about your tech skills! Share any relevant experience or tools you’ve used that could help you excel as a Centralised Connected Support Specialist.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the job description. Show us why you’re the perfect fit for Masons Kings Ltd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Masons Kings Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand the products and services offered by Masons Kings Ltd. Familiarise yourself with their features, benefits, and common customer queries. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to interact positively with customers, which is crucial for this role.
✨Brush Up on Tech Savviness
Since the role requires being tech-savvy, be ready to discuss any relevant software or tools you’ve used in previous jobs. If you have experience with customer support platforms or diagnostic tools, mention them. This will highlight your capability to adapt to the technical aspects of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of challenges you might face, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.