At a Glance
- Tasks: Lead the development lifecycle and ensure best practices in a dynamic scrum team.
- Company: Join a forward-thinking tech company focused on innovative contact centre solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Supportive culture with opportunities to mentor junior developers.
- Why this job: Make a real impact by leading cutting-edge Salesforce projects in a collaborative environment.
- Qualifications: Salesforce expertise and strong DevOps experience required.
The predicted salary is between 100000 - 100000 £ per year.
Salary: up to £100,000 per annum
Location: Hybrid (UK-Based)
Clearance: SC Cleared or SC Eligible (5 years UK residency)
What You'll Be Doing:
- Leading the development lifecycle in a scrum team across solution design, build, deployment, and support.
- Ensuring best practices are followed using tools like Copado, GitHub, Codescan.io, Salesforce DX, Visual Studio Code, and more.
- Managing and monitoring code quality, performing code reviews, and validating test coverage.
- Maintaining a Kanban board and contributing to Agile ceremonies, including estimation sessions and retrospectives.
- Leading deployment readiness, including rehearsals, implementation planning, and governance alignment.
- Designing and running Proof of Concepts (POCs).
- Tracking contact center performance metrics and ensuring platform uptime.
- Supporting and mentoring junior developers and collaborating closely with testers and cross-functional team members.
What You Bring:
- Salesforce expertise - Service Cloud, Service Cloud Voice, Experience Cloud, Salesforce Classic & Lightning Web Components (LWC/Aura).
- DevOps savvy - Proven experience with deployment pipelines, automation, and tooling.
- Architecture know-how - Solid understanding of Salesforce architecture and scalable design principles.
- Amazon Connect experience - Contact Center as a Service (CCaaS) integration knowledge.
- Strong documentation and communication skills - able to present clearly to both technical and non-technical stakeholders.
- A team-oriented mindset - collaborative, supportive, and passionate about sharing knowledge.
Lead Salesforce DevOps Developer Contact Centre in London employer: Mason Frank
Join a dynamic and innovative team as a Marketo Contractor, where your expertise in marketing automation will be valued and nurtured. Our forward-thinking work culture fosters collaboration and creativity, providing you with the opportunity to make a meaningful impact on engaging campaigns. With a focus on professional growth and development, this role offers a unique chance to enhance your skills while working in an environment that champions teamwork and excellence.
We think you need these skills to ace Lead Salesforce DevOps Developer Contact Centre in London
Salesforce Expertise
Service Cloud
Service Cloud Voice
Experience Cloud
Salesforce Classic
Lightning Web Components (LWC/Aura)
DevOps
