At a Glance
- Tasks: Manage Salesforce systems, support users, and enhance data-driven decision-making.
- Company: Join a national non-profit making a real difference across the UK.
- Benefits: Enjoy a hybrid work model with flexible hours and a supportive team culture.
- Why this job: Make an impact by using your skills to improve service delivery and supporter engagement.
- Qualifications: 2+ years of Salesforce admin experience and relevant certification required.
- Other info: Opportunity to work with innovative tools and contribute to social good.
The predicted salary is between 30000 - 38000 £ per year.
Job Description
Salesforce Administrator | £35,000–£38,000 | Charity Sector
📍 Location: Hybrid, 2x per month on-site
💷 Salary: £35,000–£38,000 (DOE)
Are you a Salesforce enthusiast with 2+ years’ experience looking to take your skills to the next level? Join a leading charity and help transform data into better outcomes for the communities we serve.
What you’ll be doing:
- Be the in-house Salesforce go-to, helping colleagues solve challenges, use the system effectively, and learn best practices.
- Keep our database running smoothly and securely, following UK GDPR and data protection standards.
- Build and share insightful reports and dashboards that turn data into action.
- Make sure Salesforce integrates seamlessly with our website and other digital tools.
- Collaborate across teams to segment data, tailor communications, and prepare for future AI-driven insights.
What you bring:
- 2+ years’ Salesforce experience including a Salesforce Administrator certification.
- Proven skills in CRM configuration (flows, validation rules, profiles, permissions).
- Strong data analysis and reporting skills.
- Excellent communication and documentation skills.
Nice to have:
- Experience integrating Salesforce with tools like Form Assembly or payment systems.
- Knowledge of data analytics platforms (Power BI, Tableau BI).
Salesforce Administrator employer: Mason Frank International
Contact Detail:
Mason Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with the specific needs of non-profit organisations. Research how Salesforce can be tailored to enhance service delivery and supporter engagement in this sector, as it will show your genuine interest in the role.
✨Tip Number 2
Network with current Salesforce Administrators or professionals in the non-profit sector. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Demonstrate your passion for using data for good by volunteering for projects or initiatives that leverage Salesforce in a charitable context. This hands-on experience can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest Salesforce features and best practices, especially those related to automation and reporting. Being knowledgeable about new tools can impress potential employers and show your commitment to continuous learning.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Salesforce Administrator. Focus on your hands-on experience with Salesforce, including any specific projects or achievements that demonstrate your skills in customising fields, automating workflows, and maintaining data integrity.
Craft a Compelling Cover Letter: In your cover letter, express your passion for using data to make a positive impact, particularly in a non-profit setting. Mention your Salesforce Administrator Certification and how your skills align with the key responsibilities outlined in the job description.
Showcase Relevant Skills: Highlight your expertise in flows, validation rules, permissions, and reporting within Salesforce. If you have experience with tools like FormAssembly, Power BI, or Tableau, be sure to mention these as they are desirable skills for the role.
Demonstrate Cultural Fit: Since this role is within a non-profit organisation, it’s important to convey your understanding of and commitment to social impact. Share any previous experiences in charity work or similar environments to show that you resonate with the organisation's mission.
How to prepare for a job interview at Mason Frank International
✨Show Your Passion for Data
Make sure to express your enthusiasm for using data to drive positive change. Discuss specific examples where your work with Salesforce has directly impacted service delivery or supporter engagement.
✨Demonstrate Technical Proficiency
Be prepared to showcase your hands-on experience with Salesforce. Highlight your skills in flows, validation rules, and reporting, and be ready to discuss how you've customised fields and automated workflows in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or improve processes within Salesforce, and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Non-Profit Needs
Research the specific challenges faced by non-profit organisations in relation to CRM systems. Be ready to discuss how your skills can help address these challenges, particularly in areas like data handling and user training.