At a Glance
- Tasks: Shape business processes and optimise Salesforce across Sales, Marketing, Operations, and Finance.
- Company: Join a growing London-based end-user organisation with a remote-first culture.
- Benefits: Flexible work environment with occasional travel for workshops and meetings.
- Other info: Collaborative team atmosphere with opportunities for professional growth.
- Why this job: Be a key player in transforming business processes and enhancing the Salesforce platform.
- Qualifications: Experience as a Salesforce Business Analyst with strong knowledge of Lead-to-Cash processes.
The predicted salary is between 59400 - 72600 £ per year.
Mason Frank is proud to be partnering with a growing London-based end-user organisation seeking an experienced
Salesforce Business Analyst to join their expanding Salesforce team.
This is an excellent opportunity for a highly motivated Business Analyst with strong experience across the
Lead-to-Cash lifecycle to play a key role in shaping business processes, driving Salesforce optimisation, and delivering transformational initiatives across Sales, Marketing, Operations, and Finance functions.
The business operates on a remote-first model, offering flexibility while maintaining a collaborative culture.
Occasional travel to the London office will be expected for workshops, stakeholder meetings, and key project activities.
The Role
As the Salesforce Business Analyst, you will act as the bridge between business stakeholders and technical teams, gathering requirements, analysing processes, and translating business needs into scalable Salesforce solutions.
You will work closely with end users, Salesforce Administrators, Developers, and leadership teams to enhance and evolve the Salesforce platform, with a particular focus on Lead Management, Opportunity Management, CPQ, Quoting, Contracting, Order Management, and Revenue processes.
Key Responsibilities
- Gather, analyse, and document business requirements across the Lead-to-Cash process.
- Facilitate workshops and stakeholder meetings to identify opportunities for process improvement.
- Translate business requirements into user stories, acceptance criteria, and functional specifications.
- Work closely with Salesforce Administrators, Developers, and external partners to deliver solutions.
- Support Salesforce enhancement projects from discovery through to deployment.
- Review and optimise existing Lead-to-Cash processes and system capabilities.
- Conduct gap analyses and recommend best-practice Salesforce solutions.
- Assist with testing, UAT planning, and change management activities.
- Develop process maps and maintain business documentation.
- Act as a trusted advisor to stakeholders on Salesforce platform capabilities.
- Required Experience
- Proven experience as a Salesforce Business Analyst.
- Strong understanding of Salesforce Sales Cloud and Lead-to-Cash business processes.
- Experience working with stakeholders across Sales, Revenue Operations, Marketing, Finance, and Customer Success.
- Demonstrable experience gathering and documenting complex business requirements.
- Strong knowledge of Agile delivery methodologies.
- Experience writing user stories, process flows, and functional specifications.
- Excellent stakeholder management and communication skills.
- Ability to challenge and influence business decisions constructively.
Desirable Skills
- Salesforce Business Analyst Certification.
- Experience with Salesforce CPQ and Billing.
- Exposure to Revenue Cloud, Order Management, or Service Cloud.
- Experience within enterprise-scale Salesforce environments.
- Knowledge of integration projects involving ERP, finance, or marketing platforms.
- Additional Salesforce certifications.
Salesforce Business Analyst (Lead to Cash) in London employer: Mason Frank International
Mason Frank International is an exceptional employer, offering a dynamic work environment in London or Manchester where innovation meets inclusivity. With a strong focus on professional development and leadership training, employees are empowered to grow their skills while working with cutting-edge AI technologies. The hybrid working model ensures flexibility, making it an ideal place for those seeking meaningful and rewarding careers in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Business Analyst (Lead to Cash) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Mason Frank International or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Mason Frank International.
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We think you need these skills to ace Salesforce Business Analyst (Lead to Cash) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Mason Frank International.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Mason Frank International and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Mason Frank International
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Mason Frank International uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
