At a Glance
- Tasks: Lead and optimise our HubSpot CRM for marketing and sales success.
- Company: Join a scaling organisation with a focus on innovation and growth.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Hands-on role with significant responsibility and career advancement potential.
- Why this job: Take ownership of a vital CRM system and drive real revenue impact.
- Qualifications: Expertise in HubSpot, CRM data integrity, and B2B sales funnels required.
The predicted salary is between 70000 - 90000 £ per year.
Location: Remote UK/ Europe | Function: Commercial Operations / RevOps
I'm recruiting for a hands‐on, highly technical Head of CRM & Revenue Operations to take full ownership of the systems, data, and infrastructure that power our commercial engine across Marketing and Sales. This is a pivotal role for a scaling organisation. You will rebuild, optimise, and maintain a HubSpot ecosystem that the business relies on for decision‐making, campaign execution, and revenue growth.
What You'll Own
- Full ownership of HubSpot as the single source of truth
- CRM architecture, data integrity, deduplication, enrichment, validation
- All integrations (website, event registration, email platforms, third‐party tools)
- Lifecycle stages, lead routing, attribution modelling, pipeline structure
- Revenue dashboards, forecasting, and commercial reporting
- Documentation, process optimisation, and AI‐enabled operations
- Vendor and contractor management with clear quality standards
What You Bring
- Expert‐level HubSpot experience (API integrations, workflows, custom objects, data modelling)
- Proven track record fixing and maintaining CRM data integrity
- Strong understanding of B2B sales and marketing funnels
- Ability to build dashboards, attribution models, and forecasting frameworks
- Proactive problem‐solver with strong prioritisation and operational discipline
What This Role Is Not
- This is not an entry‐level CRM position
- This is not a 'set it up once and step away' role; ongoing ownership is required
- The role involves hands‐on technical work within HubSpot and related systems
- This is not a role where data issues or integration problems can be passed on; you will be accountable for ensuring systems run cleanly and reliably
If you want to own a commercial CRM ecosystem end‐to‐end and build a system that scales, we'd love to hear from you.
Head of Revenue Operations (CRM architecture )- Events / SaaS in London employer: Mason & Dale Recruitment Specialists
As a remote-first organisation operating across the UK and Europe, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where your expertise in CRM architecture can truly shine. Join us to take ownership of our HubSpot ecosystem and be part of a team that values your contributions towards driving revenue growth and operational excellence.
Contact Details:
Mason & Dale Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Revenue Operations (CRM architecture )- Events / SaaS in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Revenue Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your HubSpot expertise, CRM architecture projects, and any successful campaigns you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common RevOps scenarios. Think about how you've tackled data integrity issues or optimised CRM systems in the past. Be ready to share specific examples that highlight your problem-solving skills and technical know-how.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Head of Revenue Operations (CRM architecture )- Events / SaaS in London
Some tips for your application 🫡
Show Off Your HubSpot Skills:Make sure to highlight your expert-level HubSpot experience in your application. We want to see how you've tackled API integrations, workflows, and data modelling in the past. This is your chance to shine!
Be Specific About Your Achievements:When detailing your previous roles, focus on specific achievements related to CRM data integrity and revenue operations. We love numbers, so if you can quantify your successes, even better!
Tailor Your Application:Don’t just send a generic application. Tailor your CV and cover letter to reflect the skills and experiences that align with our job description. Show us why you’re the perfect fit for this pivotal role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mason & Dale Recruitment Specialists
✨Master the HubSpot Ecosystem
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss your experience with API integrations, workflows, and custom objects. Highlight specific examples where you've optimised CRM systems or improved data integrity.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled complex data issues or integration challenges. Companies love proactive problem-solvers, so be ready to explain your thought process and how you prioritise tasks in a fast-paced environment.
✨Understand B2B Sales and Marketing Funnels
Familiarise yourself with the nuances of B2B sales and marketing funnels. Be prepared to discuss how you've built dashboards, attribution models, and forecasting frameworks that align with these processes. This will show your deep understanding of the commercial operations landscape.
✨Demonstrate Ownership and Accountability
Since this role requires ongoing ownership of the CRM ecosystem, come equipped with examples that demonstrate your accountability. Talk about how you've managed vendor relationships, maintained quality standards, and ensured that systems run smoothly without passing issues onto others.