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- Tasks: Design and implement a comprehensive contract management framework to enhance operational efficiency.
- Company: Join a dynamic team focused on client service excellence in the financial sector.
- Benefits: Gain valuable experience in contract management and governance with potential for future opportunities.
- Why this job: Make a real impact by improving contract processes and compliance in a fast-paced environment.
- Qualifications: Strong organisational skills and experience with legal agreements or contract lifecycle management.
- Other info: Collaborative culture with opportunities for training and professional growth.
The predicted salary is between 50000 - 60000 £ per year.
Initial 6 month contract - This is not a Project management/BA role - they are requiring a client Operations/Client Service Manager from the buy-side who has worked on this type of project.
Seeking a highly organised and proactive Client Service professional who has supported/run the design, implementation, and embedding of a comprehensive contract management and governance framework across the department. This role will play a key part in enhancing control, transparency, and operational efficiency across contract lifecycle processes.
Key Responsibilities- Contract Framework Design & Implementation
- Design, implement, and document an end-to-end contract management framework across Distribution Services and Client Operations.
- Cover a range of contract types including distribution agreements, rebate agreements, and ring-fencing agreements.
- Define clear ownership, responsibilities, and standard operating procedures.
- Contract Management & Optimisation
- Partner with project teams to migrate all legal contracts into a centralised repository.
- Review existing rebate agreements to assess relevance and identify opportunities to terminate legacy or redundant contracts.
- Support the UK team with rebate contract management where required.
- Governance & Compliance
- Collaborate with Financial Crime/AML teams to ensure all active agreements meet anti-financial crime requirements.
- Establish and embed governance standards aligned to regulatory and internal policy expectations.
- Transition the framework into business-as-usual (BAU) with clear ownership and long-term sustainability.
- Training & Adoption
- Develop training materials, user guides, and supporting documentation to enable BAU adoption.
- Deliver training sessions to stakeholders and end users.
- Strong organisational skills with experience in documentation and process design.
- Experience working with legal agreements, contract lifecycle management, or governance frameworks.
- Familiarity with contract execution or document management systems (e.g. DocuSign or similar).
- Excellent stakeholder management skills across multiple teams and functions.
- Ability to deliver training and produce clear, user-friendly materials.
- Understanding of AML / financial crime requirements (or ability to quickly build knowledge).
Client Service - Contracts Project in City of London employer: Mason Blake
Contact Detail:
Mason Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service - Contracts Project in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Service role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its contract management processes. Show us you understand their needs and how your experience aligns with enhancing control and operational efficiency.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you've designed and implemented frameworks in the past. We want to see how you can bring that expertise to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Service - Contracts Project in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Service role. Highlight your experience with contract management and governance frameworks, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've worked on that relate to contract management and how you’ve enhanced operational efficiency in previous positions.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, be sure to provide examples of how you've successfully managed documentation and processes in the past. We love seeing concrete examples that demonstrate your proactive approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Mason Blake
✨Know Your Contracts Inside Out
Make sure you brush up on different types of contracts, especially distribution and rebate agreements. Be ready to discuss your experience with contract management frameworks and how you've implemented them in the past.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think about times when you designed processes or documentation that improved efficiency. This will demonstrate your proactive approach to managing contracts.
✨Understand Governance and Compliance
Familiarise yourself with governance standards and compliance requirements, particularly around financial crime and AML. Be prepared to discuss how you've ensured compliance in previous roles and how you would apply that knowledge here.
✨Engage with Stakeholders
Think about how you've managed relationships with various stakeholders in the past. Be ready to share specific examples of how you’ve collaborated with teams to achieve common goals, especially in training and adoption of new processes.