At a Glance
- Tasks: Lead a premium workspace, enhancing member experience and managing a dynamic front-of-house team.
- Company: Maslow’s, a top-tier hospitality-focused flexible workspace in London.
- Benefits: Competitive salary, vibrant work culture, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on community and wellness.
- Why this job: Shape an exceptional workplace and make a real difference in members' experiences.
- Qualifications: Leadership experience in hospitality or workspace management is essential.
The predicted salary is between 60000 - 80000 £ per year.
Maslow’s is seeking a leadership role to head one of London’s premium, hospitality-led flexible workspaces.
The post combines luxury hospitality, premium offices, member experience, events, wellness and community management to create an exceptional workplace for businesses and individuals.
You will oversee recruitment, development, and performance of a front-of-house team while driving occupancy, revenue and profitability in a high-energy environment that operates from 7am–7pm, Monday to Friday.
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Head of Luxury Workspace & Member Experience employer: Maslow's
Maslow's is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its team members. With a focus on professional growth, employees have the opportunity to influence the future of a premium hospitality and workspace business while working in a vibrant London setting. The role of Property & Projects Manager not only offers competitive benefits but also a clear pathway for advancement into senior leadership positions, making it an ideal choice for ambitious professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Luxury Workspace & Member Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maslow's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maslow's
Don't be shy about reaching out to Maslow's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Luxury Workspace & Member Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maslow's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maslow's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
