At a Glance
- Tasks: Lead and coordinate exciting events in a vibrant, fast-paced environment.
- Company: Join Mortimer House, a stylish venue near Oxford Circus with a focus on hospitality.
- Benefits: Enjoy competitive pay, discounts on food, and access to wellness programmes.
- Other info: Unlimited referrals for bonuses and opportunities for personal growth.
- Why this job: Be the driving force behind unforgettable events and create memorable experiences for guests.
- Qualifications: Detail-oriented, proactive, and great at problem-solving in dynamic settings.
The predicted salary is between 450 - 450 £ per month.
About Mortimer House
Set within a striking seven-storey Art Deco building near Oxford Circus, Mortimer House offers design-led workspaces and studies, science-backed wellness programming, gym, fitness studio, a private rooftop bar and a much-loved Italian restaurant.
United by thoughtful hospitality, it’s a relaxed setting designed to support restoration and modern working life.
About Mortimer House
Set within a striking seven-storey Art Deco building near Oxford Circus, Mortimer House offers design-led workspaces and studies, science-backed wellness programming, gym, fitness studio, a private rooftop bar and a much-loved Italian restaurant.
United by thoughtful hospitality, it’s a relaxed setting designed to support restoration and modern working life.
Maslow’s brings artful design and homely hospitality to every special occasion.
Whether guests are planning a brand launch, panel talk, client meeting, wellness retreat or festive celebration, our elegant meeting and private hire venue in Fitzrovia offers character, flexibility and service that speaks volumes.
Job Overview
We are seeking a dynamic and proactive Events Team Leader to join our team.
This hands‑on role requires a detail‑oriented individual who thrives in fast‑paced environments and is passionate about executing flawless events.
You will ensure that all aspects of event setup, execution, and breakdown are carried out smoothly.
Your ability to solve problems quickly, communicate effectively, and lead by example will be crucial in delivering exceptional event experiences.
Key Responsibilities
- Event Setup & Execution
- Coordinate and oversee the physical setup of event spaces, including seating arrangements, AV equipment, lighting, décor, and signage.
- Ensure all equipment is in working order and troubleshoot any technical issues that arise.
- Manage and direct event staff and external contractors on the floor, ensuring they are positioned correctly and understand their tasks.
- Monitor the event’s progress, adjusting plans as needed to accommodate real‑time changes.
- Guest & Client Interaction
- Serve as the main point of contact on the floor for clients, guests, and external contractors during events.
- Address and resolve any issues or concerns promptly, maintaining a high level of customer service.
- Assist in managing guest flow and crowd control, ensuring a smooth and safe event experience.
- Logistics Coordination
- Collaborate with the Events team to ensure timely delivery and placement of materials and supplies (when necessary ).
- Maintain clear communication with kitchen staff, bar staff, and service team members to ensure food and beverage service runs smoothly.
- Oversee the inventory of event supplies, ensuring all necessary items are available and in good condition.(candles, candle holders, table cloths, linen…)
- Health & Safety Compliance
- Enforce safety protocols and emergency procedures during events, ensuring the well‑being of all attendees and staff (closing of the windows/balcony door after 9:30pm…)
- Conduct pre‑event safety checks and briefings with the event team to ensure everyone is aware of their responsibilities.
- Post-Event Responsibilities
- Coordinate the breakdown and cleanup of the event space, ensuring it is returned to its original condition.
- Assist in the post‑event debriefing, providing feedback and suggestions for future improvements.
- Compile reports on event performance, including any challenges faced and how they were resolved.
- In Return We Offer
- £450 Gross Refer-a-friend scheme (unlimited referrals!)
- 50% discount on F&B onsite
- Reward and discounts platform
- Smart Tech and Cycle To Work schemes
- Access to delicious on shift meals
- Please note that we do not have a Skilled Worker Sponsor License.
- #J-18808-Ljbffr
Events Team Leader employer: Maslow's
Maslow’s Mortimer House is an exceptional employer, offering a vibrant work culture in the heart of Fitzrovia, where you can thrive as a Member Experience Coordinator. With a focus on employee growth and development, we provide opportunities for professional advancement while fostering a supportive environment that values collaboration and hospitality. Join us to be part of a dynamic team dedicated to creating memorable experiences for our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Events Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maslow's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maslow's
Don't be shy about reaching out to Maslow's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maslow's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maslow's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
