About Maslow’s
Maslow’s is a collection of thoughtfully designed members’ houses. Inspired by Maslow’s hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow’s houses are warm, tactile, and energizing designed for enhanced productivity in a familiar, relaxed setting.
About Maslow’s
Maslow’s is a collection of thoughtfully designed members’ houses. Inspired by Maslow’s hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow’s houses are warm, tactile, and energizing designed for enhanced productivity in a familiar, relaxed setting.
As a team, our values are Caring, Curious and Committed - which inspire us through our journey of growth.
About The Role
This role is ideally suited to an experienced hospitality professional and someone with speciality coffee experience. You will thrive in a premium service environment and understand the importance of personalised guest experiences. You will be confident working across multiple service styles, anticipating member needs, and delivering warm, polished and efficient service at all times.
Member & Guest Experience
- Deliver a personalised, attentive, and intuitive service to members and guests
- Build rapport and anticipate needs to enhance the overall club experience
- Provide knowledgeable recommendations across food, beverage, and events offerings
- Handle requests and feedback professionally and efficiently
Food & Beverage Service
- Take accurate orders and serve food and beverages promptly and courteously
- Prepare and serve coffee, soft drinks, and alcoholic beverages to company standards
- Maintain strong product knowledge, including ingredients, allergens, and wellness/functional menu elements
- Upsell thoughtfully to enhance the member experience
Bar & Floor Operations
- Set up and maintain service areas with correct mise-en-place
- Ensure cleanliness, organisation, and stock levels are maintained at all times
- Follow all opening/closing procedures and cash handling protocols
- Work collaboratively with kitchen and bar teams for smooth service delivery
Meetings, Events & Private Dining
- Support delivery of private dining, meeting room service, and member events
- Set up rooms according to event briefs (layout, AV, table settings, etc.)
- Serve food and beverages during meetings and events with precision and discretion
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F&B Associate in City of Westminster employer: Maslow's
Maslow’s Mortimer House is an exceptional employer, offering a vibrant work culture in the heart of Fitzrovia, where you can thrive as a Member Experience Coordinator. With a focus on employee growth and development, we provide opportunities for professional advancement while fostering a supportive environment that values collaboration and hospitality. Join us to be part of a dynamic team dedicated to creating memorable experiences for our members and guests.
