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For Companies At a Glance
- Tasks: Craft and serve high-quality coffee while providing exceptional customer service.
- Company: Join Maslow's, a vibrant coffee hub in Westminster, known for its welcoming atmosphere.
- Benefits: Enjoy 50% off food and drinks, plus a £450 referral bonus and access to discounts.
- Why this job: Perfect for coffee lovers wanting to enhance their skills in a fun, fast-paced environment.
- Qualifications: No prior experience needed; just bring your passion for coffee and great customer service.
- Other info: Flexible hours, including early mornings and weekends, ideal for students.
The predicted salary is between 24000 - 36000 £ per year.
Overview
About 1 Warwick
1 Warwick sits on the prominent corner of Warwick Street and Brewer Street in the heart of London’s bustling Soho. Set over seven floors, 1 Warwick is a member’s house featuring beautifully designed private workspaces, member lounges, studio & gym, event spaces, restaurant & bar, and an expansive rooftop that looks over a neighbourhood which has played muse to writers, artists, poets, actors, musicians, and designers over the centuries. Inspired by Maslow’s theory of human motivation and happiness, 1W is the newest addition to the Maslow’s family.
About Maslow’s
Maslow’s is a group of progressive hospitality brands. Our mission is to create a collection of workspaces, members’ houses, restaurants & bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings. We opened the doors of our first site, Mortimer House in London’s Fitzrovia, in late 2017. Our second London House – 1 Warwick, opened in Soho, March 2023.
The Role
We have 2 vacancies for skilled and passionate Baristas to join our team. As a Barista, you will be responsible for crafting and serving high-quality coffee beverages to our customers while delivering exceptional customer service. Your knowledge of coffee brewing techniques, attention to detail, and ability to create a warm and inviting atmosphere will contribute to an enjoyable coffee experience for our customers and members.
Responsibilities
- Greet customers warmly, take their orders, and provide recommendations based on their preferences.
- Prepare and serve a variety of coffee beverages and a variety of alcoholic and non-alcoholic beverages based on customer preferences and our menu.
- Maintain a clean and organized bar area according to established guidelines and ensure all supplies are well-stocked.
- Handle cash transactions and accurately process payments.
- Engage with customers, build rapport, and ensure their overall satisfaction.
- Adhere to all relevant health and safety regulations.
- Collaborate with team members and communicate effectively to ensure smooth operations.
- Stay updated on industry trends, new coffee blends, and brewing techniques.
- Participate in training sessions to expand knowledge of coffee varieties and flavour profiles.
Requirements
- Previous experience as a Barista or in a similar role is preferred but not required.
- Strong knowledge of coffee beans, brewing methods, and coffee preparation techniques.
- Excellent customer service skills with a friendly and approachable demeanour.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Good communication and interpersonal abilities.
- Flexibility to work early mornings, weekends, and holidays as required.
In Return We Offer
- £450 Gross Refer-a-friend scheme (unlimited referrals!)
- 50% discount on F&B onsite
- Reward and discounts platform
- SmartTech and CycleToWork schemes
- Access to delicious on shift meals
- Please note that we do not have a Skilled Worker Sponsor License.
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Barista employer: Maslow's
Contact Detail:
Maslow's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with different coffee brewing techniques and flavour profiles. Being knowledgeable about coffee will not only impress your potential employers but also help you engage better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a café setting. This will help you build confidence in taking orders and making recommendations, which is crucial for the Barista role.
✨Tip Number 3
Visit Maslow's before applying to get a feel for the atmosphere and customer interactions. This will give you insights into their service style and help you tailor your approach during interviews.
✨Tip Number 4
Network with current or former employees of Maslow's on platforms like LinkedIn. They can provide valuable insights about the company culture and what they look for in a Barista.
We think you need these skills to ace Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in the food and beverage industry, especially if you've worked as a Barista before. Emphasise your customer service skills and any knowledge of coffee brewing techniques.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention specific experiences that demonstrate your ability to create a warm atmosphere and engage with customers effectively.
Showcase Your Skills: If you have any certifications related to coffee preparation or customer service, be sure to include them. Highlight your ability to work in a fast-paced environment and your flexibility regarding working hours.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Barista role.
How to prepare for a job interview at Maslow's
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different coffee beans, brewing methods, or your favourite coffee drinks.
✨Demonstrate Customer Service Skills
Since the role involves engaging with customers, be prepared to discuss how you would handle various customer interactions. Think of examples where you've provided excellent service or resolved a customer's issue effectively.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of coffee preparation techniques and your ability to work in a fast-paced environment. Brush up on common coffee recipes and be ready to explain how you would manage busy periods while maintaining quality.
✨Emphasise Teamwork and Communication
Highlight your ability to work well in a team and communicate effectively. Share examples of how you've collaborated with colleagues in previous roles to ensure smooth operations, as this is crucial in a barista position.
