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For Companies At a Glance
- Tasks: Handle sales orders and coordinate shipments while resolving customer inquiries.
- Company: Leading medical technology company in the UK with a strong reputation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Make a significant impact in a vital industry while developing your skills.
- Qualifications: Strong communication skills and a commercial diploma required.
- Other info: Experience with ERP systems and Sales Force is a plus.
The predicted salary is between 30000 - 42000 £ per year.
A leading medical technology company based in the United Kingdom is seeking a Customer Service Representative to handle sales orders and coordinate shipments.
Key tasks include:
- Resolving pricing discrepancies
- Ensuring timely responses to customer inquiries
Strong communication skills and a commercial diploma are required. Fluency in English is essential, while experience with ERP systems and Sales Force is advantageous. The role offers an opportunity to make a significant impact within the company.
Regional Order & Customer Support Specialist in Basingstoke employer: Masimo
Contact Detail:
Masimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Order & Customer Support Specialist in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Order & Customer Support Specialist in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and order management. We want to see how your skills align with the role of a Regional Order & Customer Support Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and personality!
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your problem-solving abilities in your examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Masimo
✨Know Your Stuff
Make sure you understand the medical technology industry and the specific products the company offers. Brush up on common sales order processes and shipment coordination to show that you're not just a candidate, but someone who can hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can handle customer inquiries effectively.
✨Familiarise Yourself with ERP and Sales Force
If you have experience with ERP systems and Sales Force, be ready to discuss it in detail. If not, take some time to learn the basics of these tools. Being able to demonstrate your willingness to learn and adapt will impress the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and how success is measured in this role. This shows your genuine interest and helps you determine if it's the right fit for you.
