Delivery Manager (SaaS Product) in London

Delivery Manager (SaaS Product) in London

London Full-Time 70000 - 80000 £ / year (est.) No home office possible
Mash'd Hospitality Recruitment Agency

At a Glance

  • Tasks: Drive delivery across multiple product squads and ensure sharp execution.
  • Company: Fast-scaling London-based LegalTech scale-up with a high-impact product.
  • Benefits: Competitive salary, remote work, and direct access to founders.
  • Other info: Opportunity to shape delivery processes as the company scales.
  • Why this job: Take ownership and make a real impact in a growing SaaS business.
  • Qualifications: Experience in SaaS environments and strong stakeholder management skills.

The predicted salary is between 70000 - 80000 £ per year.

We’re working with a fast-scaling SaaS business (Series C funded) building a genuinely high-impact product used by leading law firms globally. They’re now looking for a hands-on Delivery Manager to take ownership of delivery across multiple product squads.

This is NOT a Project Manager role. This is NOT an Agile Coach role. This is for someone who owns delivery, drives execution, and gets things shipped. You must have hands-on experience delivering within a SaaS / product-led business and have operated in a startup or scale-up environment. This is a strict requirement.

The Role

You’ll sit at the heart of Product & Engineering, working directly with founders and senior leadership to ensure delivery is sharp, focused, and moving at pace. You’ll be the person who:

  • Owns delivery across multiple engineering teams
  • Keeps priorities aligned and execution tight
  • Removes blockers quickly and decisively
  • Brings clarity where things are messy or ambiguous
  • Pushed for decisions when needed (including upwards)
  • Ensures teams are delivering real value — not just output

What You’ll Actually Be Doing

  • Driving delivery across multiple product squads
  • Working closely with engineers and product managers day-to-day
  • Managing dependencies, risks, and competing priorities
  • Using data/metrics to improve delivery performance
  • Creating just enough structure — without slowing things down
  • Keeping momentum high in a fast-moving environment

What We’re Looking For

  • Experience as a Delivery Manager / Agile Delivery Lead / Senior Scrum Master
  • Significant experience working within SaaS / product-led businesses (ESSENTIAL)
  • Proven experience operating in startup or scale-up environments (ESSENTIAL)
  • A track record of delivering in fast-moving, high-growth environments where structure is evolving
  • Experience owning delivery across multiple teams or product squads
  • Comfortable operating in ambiguity — bringing clarity, structure, and momentum where needed
  • Strong stakeholder management skills, including confidence working with and challenging senior leadership
  • A hands-on operator mindset — someone who takes ownership and drives outcomes, not just process

Important

We are specifically looking for candidates who have built their experience inside SaaS / product companies. Candidates with backgrounds primarily in large corporate environments, consulting / transformation roles, or agency or client-delivery businesses will not be a fit for this role.

You’ll Likely Be

  • A Senior Scrum Master ready to step up into a broader delivery role
  • OR a Delivery Manager looking for more ownership and impact

You’ll enjoy:

  • Working closely with engineers
  • Being in the detail when needed
  • Solving problems quickly
  • Taking responsibility for outcomes

Why This Role?

  • Real ownership of delivery across a scaling product
  • Direct access to founders and decision-making
  • High-impact role in a growing SaaS business
  • Remote-first (UK-based)
  • Opportunity to shape how delivery operates as the company scales

If you’re looking for a role where you can take ownership, move fast, and make a real impact — we’d love to hear from you.

Delivery Manager (SaaS Product) in London employer: Mash'd Hospitality Recruitment Agency

Join a pioneering LegalTech scale-up based in London, where you will have the opportunity to take real ownership of delivery across multiple product squads in a fast-paced, remote-first environment. With direct access to founders and senior leadership, you'll be empowered to drive execution and make a significant impact on a high-growth SaaS product used by leading law firms globally. The company fosters a dynamic work culture that values clarity, collaboration, and innovation, providing ample opportunities for personal and professional growth.
Mash'd Hospitality Recruitment Agency

Contact Detail:

Mash'd Hospitality Recruitment Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Delivery Manager (SaaS Product) in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A personal connection can often get you noticed faster than a CV.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their product, and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.

We think you need these skills to ace Delivery Manager (SaaS Product) in London

Delivery Management
SaaS Experience
Product-Led Business Acumen
Startup/Scale-Up Experience
Stakeholder Management
Problem-Solving Skills
Data-Driven Decision Making
Risk Management
Dependency Management
Agility in Ambiguity
Team Collaboration
Execution Focus
Outcome Ownership
Communication Skills

Some tips for your application 🫡

Show Your SaaS Experience: Make sure to highlight your hands-on experience in SaaS or product-led businesses. We want to see how you've driven delivery and made an impact in similar environments, so don’t hold back!

Be Clear and Concise: When writing your application, keep it sharp and focused. We appreciate clarity, especially when it comes to your achievements and how you’ve tackled challenges in fast-paced settings.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our Delivery Manager role. Show us why you’re the perfect fit!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Mash'd Hospitality Recruitment Agency

✨Know Your SaaS Inside Out

Make sure you have a solid understanding of the SaaS landscape, especially in relation to legal tech. Familiarise yourself with the company's product and how it impacts law firms globally. This will show your genuine interest and help you speak confidently about how you can drive delivery.

✨Demonstrate Your Hands-On Experience

Prepare specific examples from your past roles where you've taken ownership of delivery across multiple teams. Highlight situations where you removed blockers or brought clarity to ambiguous situations. This will illustrate your hands-on approach and ability to thrive in a fast-paced environment.

✨Showcase Your Stakeholder Management Skills

Be ready to discuss how you've effectively managed relationships with senior leadership and other stakeholders. Share instances where you challenged decisions or pushed for clarity, as this role requires strong communication and confidence in dealing with high-level executives.

✨Emphasise Your Problem-Solving Mindset

Prepare to talk about how you tackle problems quickly and efficiently. Use examples that demonstrate your ability to create just enough structure without slowing down progress. This will resonate well with the company's need for someone who can keep momentum high in a rapidly evolving environment.

Delivery Manager (SaaS Product) in London
Mash'd Hospitality Recruitment Agency
Location: London

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