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For Companies At a Glance
- Tasks: Lead a compassionate team to deliver outstanding person-centred care and ensure compliance.
- Company: Home Instead, a leading provider of high-quality, relationship-led care.
- Benefits: Competitive salary, supportive culture, and the chance to make a real difference.
- Why this job: Shape the future of care while leading a dedicated team in a rewarding environment.
- Qualifications: Proven experience as a Registered Manager and strong knowledge of CQC regulations.
- Other info: Opportunity for professional growth and commitment to safeguarding adults.
The predicted salary is between 42000 - 45000 £ per year.
Location: Office based
Salary: £42,000 - £45,000 per annum
Hours: 40 hours per week (8am-4pm or 9am-5pm)
Home Instead is looking for an experienced, professional and compassionate Registered Manager to lead our service and ensure the highest standards of care, compliance and operational performance. This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
About the Role
As Registered Manager, you will be accountable to the Directors and responsible for the overall day-to-day management of the service. Your key responsibilities will include:
- Managing all aspects of the branch in line with CQC and regulatory requirements
- Ensuring safe, effective and high-quality care for all clients
- Overseeing scheduling to ensure all client calls are covered in advance
- Maintaining 24-hour service availability via an on-call rota
- Implementing systems to monitor quality and performance
- Managing the full care process from initial enquiry to ongoing service delivery
- Ensuring accurate record keeping and compliance with Policies and Procedures
- Handling safeguarding concerns, complaints and incidents appropriately
- Building strong relationships with clients, families and external professionals
- Contributing to networking and business development activity
People Management
You will be responsible for the recruitment, training and ongoing development of all staff, including:
- Recruiting high-quality Care Professionals and office staff
- Managing onboarding, induction and mandatory training
- Conducting supervisions, observations and annual appraisals
- Monitoring performance, retention and engagement
- Ensuring staff work within Home Instead standards and Codes of Conduct
- Supporting a positive, motivated and professional team culture
Quality and Compliance
A key part of the role is ensuring full compliance and excellent standards of care, including:
- Carrying out client assessments, care planning and reviews
- Conducting regular quality assurance visits and checks
- Ensuring continuity of care and effective matching
- Maintaining up-to-date records on the Care Management System
- Implementing and reviewing policies, procedures and risk assessments
- Ensuring compliance with Health & Safety and safeguarding requirements
What We're Looking For
Essential Criteria
- Proven experience as a Registered Manager within domiciliary care
- Strong knowledge of CQC regulations and compliance
- Excellent leadership and people management skills
- Highly organised with the ability to prioritise and work under pressure
- Outstanding communication and relationship-building skills
- Strong IT skills and experience with care management systems
- Relevant qualification or willingness to work towards this
Key Attributes
- Professional, resilient and solution-focused
- Customer-focused with a passion for high-quality care
- Logical, organised and able to meet deadlines
- A confident decision maker and team leader
Why Join us?
Home Instead is a leading provider of high-quality, relationship-led care. We pride ourselves on our values, our supportive culture and our commitment to excellence. This role offers the chance to truly make a difference, lead a dedicated team and help shape the future growth of the service. We are committed to safeguarding and promoting the welfare of adults. This role is subject to an enhanced DBS check.
Apply Today
If you are an experienced and driven Registered Manager looking for your next challenge, we would love to hear from you. Apply now via Indeed with your CV and a covering note explaining your suitability for the role.
Registered Manager - Home Care employer: Mash Group
Contact Detail:
Mash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - Home Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and compliance standards. Show us you know your stuff! Practise common interview questions and think about how your experience aligns with the responsibilities of the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that share your values. When you find a place like Home Instead, tailor your application to highlight how your leadership style and commitment to high-quality care fit their mission.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Registered Manager - Home Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Registered Manager role. Highlight your leadership experience, knowledge of CQC regulations, and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality care and how your previous experiences have prepared you for this role. We want to see your personality come through!
Showcase Your People Skills: As a Registered Manager, strong communication and relationship-building skills are key. In your application, give examples of how you've successfully managed teams or built relationships with clients and families. We love to see those soft skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Mash Group
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and compliance. Being able to discuss these confidently will show that you’re not just familiar with the standards but also committed to maintaining them in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated staff, handled conflicts, or improved team performance. This will demonstrate your capability as a strong leader.
✨Demonstrate Your People Skills
Since this role involves building relationships with clients, families, and professionals, be ready to share experiences that highlight your communication and relationship-building skills. Show how you’ve effectively managed client concerns or complaints in the past.
✨Be Organised and Ready to Prioritise
The job requires excellent organisational skills, so come prepared to discuss how you manage your time and prioritise tasks. You might even want to outline a typical day in your previous role to illustrate your approach to managing multiple responsibilities.
