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- Tasks: Lead a compassionate team to deliver outstanding home care services.
- Company: Home Instead, a top provider of relationship-led care.
- Benefits: Competitive salary, supportive culture, and the chance to make a real difference.
- Why this job: Shape the future of care while leading a dedicated team.
- Qualifications: Experience as a Registered Manager and strong leadership skills required.
- Other info: Join us in promoting high-quality care and safeguarding adults.
The predicted salary is between 42000 - 45000 £ per year.
Location: Office based
Salary: £42,000 - £45,000 per annum
Hours: 40 hours per week (8am-4pm or 9am-5pm)
Home Instead is looking for an experienced, professional and compassionate Registered Manager to lead our service and ensure the highest standards of care, compliance and operational performance. This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
About the Role
As Registered Manager, you will be accountable to the Directors and responsible for the overall day-to-day management of the service.
Your key responsibilities will include:
- Managing all aspects of the branch in line with CQC and regulatory requirements
- Ensuring safe, effective and high-quality care for all clients
- Overseeing scheduling to ensure all client calls are covered in advance
- Maintaining 24-hour service availability via an on-call rota
- Implementing systems to monitor quality and performance
- Managing the full care process from initial enquiry to ongoing service delivery
- Ensuring accurate record keeping and compliance with Policies and Procedures
- Handling safeguarding concerns, complaints and incidents appropriately
- Building strong relationships with clients, families and external professionals
- Contributing to networking and business development activity
People Management
You will be responsible for the recruitment, training and ongoing development of all staff, including:
- Recruiting high-quality Care Professionals and office staff
- Managing onboarding, induction and mandatory training
- Conducting supervisions, observations and annual appraisals
- Monitoring performance, retention and engagement
- Ensuring staff work within Home Instead standards and Codes of Conduct
- Supporting a positive, motivated and professional team culture
Quality and Compliance
A key part of the role is ensuring full compliance and excellent standards of care, including:
- Carrying out client assessments, care planning and reviews
- Conducting regular quality assurance visits and checks
- Ensuring continuity of care and effective matching
- Maintaining up-to-date records on the Care Management System
- Implementing and reviewing policies, procedures and risk assessments
- Ensuring compliance with Health & Safety and safeguarding requirements
What We're Looking For
Essential Criteria
- Proven experience as a Registered Manager within domiciliary care
- Strong knowledge of CQC regulations and compliance
- Excellent leadership and people management skills
- Highly organised with the ability to prioritise and work under pressure
- Outstanding communication and relationship-building skills
- Strong IT skills and experience with care management systems
- Relevant qualification or willingness to work towards this
Key Attributes
- Professional, resilient and solution-focused
- Customer-focused with a passion for high-quality care
- Logical, organised and able to meet deadlines
- A confident decision maker and team leader
Why Join us?
Home Instead is a leading provider of high-quality, relationship-led care. We pride ourselves on our values, our supportive culture and our commitment to excellence. This role offers the chance to truly make a difference, lead a dedicated team and help shape the future growth of the service.
We are committed to safeguarding and promoting the welfare of adults. This role is subject to an enhanced DBS check.
Apply Today
If you are an experienced and driven Registered Manager looking for your next challenge, we would love to hear from you. Apply now via Indeed with your CV and a covering note explaining your suitability for the role.
Registered Manager employer: Mash Group
Contact Detail:
Mash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and compliance standards. We want you to shine when discussing how you can ensure high-quality care and operational performance. Show them you’re the leader they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a place like Home Instead, where you can make a real difference, apply through our website to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Registered Manager role. Highlight your leadership experience and knowledge of CQC regulations to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering high-quality care. Share examples of how you've led teams or improved services in the past – we love hearing about your successes!
Showcase Your People Skills: As a Registered Manager, building relationships is key. In your application, mention how you’ve effectively managed teams and built rapport with clients and families. We want to see your people-focused approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mash Group
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and compliance before the interview. Being able to discuss how you’ve implemented these standards in previous roles will show that you’re not just familiar with them, but that you can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff, handled conflicts, or improved team performance. This will demonstrate your capability as a strong leader who can foster a positive team culture.
✨Demonstrate Your People Management Experience
Be ready to talk about your experience in recruiting, training, and developing staff. Highlight any innovative approaches you've taken to ensure high-quality care and staff retention. This will show that you understand the importance of building a high-performing team.
✨Prepare Questions for Them
Have a few thoughtful questions prepared to ask the interviewers. This could be about their approach to client care, team dynamics, or future goals for the service. It shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.