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- Tasks: Support high-quality care delivery and mentor Care Professionals in a dynamic environment.
- Company: A growing home care provider with a focus on work-life balance and team support.
- Benefits: Competitive salary, quarterly bonuses, excellent healthcare scheme, and paid overtime.
- Why this job: Shape a new role while making a real difference in clients' lives.
- Qualifications: Level 3 qualification in Health and Social Care and supervisory experience required.
- Other info: Join a supportive leadership team with opportunities for personal and professional growth.
The predicted salary is between 24000 - 32000 £ per year.
We are recruiting a Field Care Supervisor to join our growing leadership team following an internal promotion. This is a brand-new role within the business, working alongside two existing Field Care Supervisors, our Care Manager and Head of Care to support high-quality service delivery for clients and Care Professionals. Unlike many roles in the sector, this position is largely weekday-based, offering genuine work-life balance. We believe in treating our team well — no constant 70-hour weeks or unpaid weekend on-call — but in return we value flexibility, reliability and stepping up when the business truly needs you. A grown-up, mutual relationship.
What’s in it for you?
- Salary around £28,000 basic
- Quarterly team performance bonus of up to 10% of salary
- Excellent healthcare cashback scheme (including dental, optical, physio, private GP and counselling)
- Paid overtime and on-call payments on top
- Supportive leadership team and realistic expectations
- A chance to shape a newly created role
The Role
You’ll play a key part in maintaining exceptional care standards across the service by supporting clients, families and Care Professionals. Responsibilities include:
- Supporting care consultations, service reviews and care planning
- Conducting staff supervisions and client quality assurance visits
- Creating, auditing and updating care plans, including digital systems
- Maintaining accurate records using care management software
- Carrying out client and Care Professional introductions
- Building strong relationships with clients, families and professionals
- Supporting and mentoring Care Professionals
- Working closely with the Client Experience team
- Keeping in regular contact with clients and carers
- Participating in on-call duties when required
- Ensuring compliance with equality, diversity and safeguarding standards
- Carrying out any other duties required to support the business
About You
You will be an experienced care professional ready to take the next step into a field-based leadership role.
Essential criteria:
- Level 3 qualification in Health and Social Care (or equivalent)
- Experience delivering a wide range of personal care services
- Supervisory experience including MAR charts or eMAR systems
- Strong understanding of care legislation and regulations
- Passion for high-quality, person-centred care
- Confident using care management technology and training others
- Excellent communication and relationship-building skills
- Strong IT skills (Microsoft Office or Google Suite)
- Full driving licence and access to a vehicle
- Organised, flexible and reliable
What We’re Looking For
Someone who is:
- Calm under pressure
- Quality-driven
- Adaptable
- Customer-focused
- A strong communicator
- Collaborative and supportive
- Keen to learn and develop
- Aligned with values-led care
Safeguarding
This role is subject to appropriate background checks. We are committed to safeguarding and promoting the welfare of adults and expect all team members to share this commitment.
If you are an experienced care professional looking for a realistic, supportive leadership role with genuine balance and progression, we would love to hear from you.
Field Care Supervisor - Home Care in Maidstone employer: Mash Group
Contact Detail:
Mash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor - Home Care in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Field Care Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care standards and leadership. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've gone above and beyond for clients or supported your team, as this will resonate well with potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Care Supervisor - Home Care in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in care supervision. We want to see how your skills align with the role, so don’t hold back on showcasing your passion for high-quality, person-centred care!
Showcase Your Leadership Skills: As a Field Care Supervisor, you'll be leading a team, so it's crucial to demonstrate your supervisory experience. Share specific examples of how you've supported and mentored others in your previous roles — we love to see that collaborative spirit!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out. Use bullet points if it helps to break down information — we’re all about making things easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen to join our team. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Mash Group
✨Know Your Stuff
Make sure you brush up on your knowledge of care legislation and regulations. Familiarise yourself with the specific responsibilities of a Field Care Supervisor, as well as the company's values and mission. This will show that you're genuinely interested in the role and ready to step up.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully supervised or mentored others. Highlight how you’ve maintained high-quality care standards and built strong relationships with clients and staff. This will demonstrate your readiness for a leadership position.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think about situations where you had to adapt quickly or resolve conflicts. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, the support you'll receive in this new role, or how success is measured. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
