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- Tasks: Support high-quality care delivery and mentor Care Professionals in a new leadership role.
- Company: A growing home care provider that values work-life balance and team support.
- Benefits: Competitive salary, quarterly bonuses, excellent healthcare scheme, and paid overtime.
- Why this job: Shape a new role while making a real difference in clients' lives.
- Qualifications: Level 3 qualification in Health and Social Care and supervisory experience required.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 33600 - 42000 £ per year.
We are recruiting a Field Care Supervisor to join our growing leadership team following an internal promotion. This is a brand-new role within the business, working alongside two existing Field Care Supervisors, our Care Manager and Head of Care to support high-quality service delivery for clients and Care Professionals. Unlike many roles in the sector, this position is largely weekday-based, offering genuine work-life balance. We believe in treating our team well — no constant 70-hour weeks or unpaid weekend on-call — but in return we value flexibility, reliability and stepping up when the business truly needs you. A grown‑up, mutual relationship.
What’s in it for you?
- Salary around £28,000 basic
- Quarterly team performance bonus of up to 10% of salary
- Excellent healthcare cashback scheme (including dental, optical, physio, private GP and counselling)
- Paid overtime and on-call payments on top
- Supportive leadership team and realistic expectations
- A chance to shape a newly created role
The Role
You’ll play a key part in maintaining exceptional care standards across the service by supporting clients, families and Care Professionals.
Responsibilities
- Supporting care consultations, service reviews and care planning
- Conducting staff supervisions and client quality assurance visits
- Creating, auditing and updating care plans, including digital systems
- Maintaining accurate records using care management software
- Carrying out client and Care Professional introductions
- Building strong relationships with clients, families and professionals
- Supporting and mentoring Care Professionals
- Working closely with the Client Experience team
- Keeping in regular contact with clients and carers
- Participating in on-call duties when required
- Ensuring compliance with equality, diversity and safeguarding standards
- Carrying out any other duties required to support the business
About You
You will be an experienced care professional ready to take the next step into a field-based leadership role.
Essential Criteria
- Level 3 qualification in Health and Social Care (or equivalent)
- Experience delivering a wide range of personal care services
- Supervisory experience including MAR charts or eMAR systems
- Strong understanding of care legislation and regulations
- Passion for high-quality, person-centred care
- Confident using care management technology and training others
- Excellent communication and relationship-building skills
- Strong IT skills (Microsoft Office or Google Suite)
- Full driving licence and access to a vehicle
- Organised, flexible and reliable
What We’re Looking For
- Someone who is:
- Calm under pressure
- Quality-driven
- Adaptable
- Customer-focused
- A strong communicator
- Collaborative and supportive
- Keen to learn and develop
- Aligned with values-led care
Safeguarding
This role is subject to appropriate background checks. We are committed to safeguarding and promoting the welfare of adults and expect all team members to share this commitment. If you are an experienced care professional looking for a realistic, supportive leadership role with genuine balance and progression, we would love to hear from you.
Field Care Supervisor - Home Care employer: Mash Group
Contact Detail:
Mash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor - Home Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Field Care Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care legislation and regulations. We want you to shine when discussing how you can maintain high-quality care standards and support your team effectively.
✨Tip Number 3
Showcase your adaptability and customer-focused approach during interviews. Share specific examples of how you've handled challenges in the past, especially in a supervisory role, to demonstrate your calmness under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive leadership team.
We think you need these skills to ace Field Care Supervisor - Home Care
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in care and leadership. We want to see how your skills align with the role of Field Care Supervisor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Passion: Let us know why you’re passionate about high-quality, person-centred care. Share specific examples from your past roles that demonstrate your commitment to supporting clients and mentoring Care Professionals. We love hearing about your journey!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application that gets straight to the heart of what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Mash Group
✨Know Your Stuff
Make sure you brush up on your knowledge of care legislation and regulations. Being able to discuss these confidently will show that you're serious about high-quality, person-centred care.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully supervised or mentored others. This role is all about supporting Care Professionals, so demonstrating your leadership abilities will be key.
✨Be Ready to Discuss Technology
Since the job involves using care management software, be prepared to talk about your experience with technology in care settings. Highlight any specific systems you've used and how you've trained others on them.
✨Emphasise Your Communication Skills
Strong communication is crucial in this role. Think of instances where you've built relationships with clients, families, or colleagues. Be ready to share how you handle difficult conversations or resolve conflicts.
