Field Care Supervisor

Job Title: Field Care Supervisor  Salary £26,500 Location: Oxford Hours: Full-time (40 hours per week) Schedule: Must be available to work every other weekend   About Us:   Walfinch is a leading home care provider committed to delivering high-quality, person-centred care that helps individuals remain safe and comfortable in their own homes. We believe in possibility, progress, and perseverance — values that guide how we support both our clients and our staff every day. We are currently looking for a dedicated Field Care Supervisor to join our Oxford team. This is an exciting opportunity for someone passionate about care and team development who is ready to take the next step in their career.   Role Purpose:   As a Field Care Supervisor, you will work closely with the Registered Manager and Care Coordinator to ensure care is delivered safely, effectively, and in line with our high standards. You will be responsible for supervising care staff, supporting onboarding, maintaining compliance, and helping to improve service quality.   Key Responsibilities:   Client Support: Carry out client risk assessments and care planning Conduct initial introductions between carers and clients Respond to emergency situations and provide rapid response care when needed Maintain client confidentiality and promote client well-being Staff Supervision & Support: Monitor, supervise, and support carers in the field Conduct spot checks, observations, and competency assessments Provide guidance and training to carers Assist with care staff recruitment and introductions Compliance & Quality Assurance: Ensure care delivery meets all legal and regulatory standards Record and report incidents and improvements Conduct quality assurance checks and investigate service concerns Maintain accurate records and documentation Team Contribution: Support training sessions and induction days Participate in on-call rota (including weekdays and weekends) Work collaboratively with other team members to ensure smooth operations   What We\’re Looking For:   Essential: Experience in a care setting, preferably in a supervisory or senior care role NVQ/QCS Level 3 in Health & Social Care or equivalent Strong understanding of care principles and relevant legislation Excellent communication and organisational skills Computer literate with good administrative ability Full UK driving licence and access to a vehicle Flexible, reliable, and committed to high standards of care Desirable: Experience with care planning, staff supervision, or training delivery   Additional Information: You must have the right to work in the UK This role is subject to a DBS check Weekend and on-call working is required on a rota basis   Why Join Walfinch Oxford?   We are a supportive, people-focused team that values development and progression. If you\’re looking for a meaningful role where your input directly contributes to improving lives, we’d love to hear from you.   How to Apply:   To apply, please submit your CV and a brief cover letter outlining your relevant experience and interest in the role