At a Glance
- Tasks: Lead a dynamic team in delivering exceptional home care services.
- Company: Home Instead Monmouth, a rapidly growing branch with a supportive culture.
- Benefits: Competitive salary, full-time hours, and opportunities for career advancement.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience in care management and a passion for helping others.
- Other info: Join a vibrant team ready to scale and innovate in home care.
The predicted salary is between 30000 - 40000 Β£ per year.
This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
Registered Manager β Home Care
Location: Office based
Salary: Β£42,000 β Β£45,000 per annum
Hours: 40 hours per week (8am-4pm or 9am-5pm)
Home Instead is looking for an experienced, professional and compassionate Registered Manager to lead our service and ensure the highest standards of care, compliance and operational performance.
This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
About the Role
As Registered Manager, you will be accountable to the Directors and responsible for the overall day-to-day management of the service.
Your key responsibilities will include:
- Managing all aspects of the branch in line with CQC and regulatory requirements
- Ensuring safe, effective and high-quality care for all clients
- Overseeing scheduling to ensure all client calls are covered in advance
- Maintaining 24-hour service availability via an on-call rota
- Implementing systems to monitor quality and performance
- Managing the full care process from initial enquiry to ongoing service delivery
- Ensuring accurate record keeping and compliance with Policies and Procedures
- Handling safeguarding concerns, complaints and incidents appropriately
- Building strong relationships with clients, families and external professionals
- Contributing to networking and business development activity
People Management
You will be responsible for the recruitment, training and ongoing development of all staff, including:
- Recruiting high-quality Care Professionals and office staff
- Managing onboarding, induction and mandatory training
- Conducting supervisions, observations and annual appraisals
- Monitoring performance, retention and engagement
- Ensuring staff work within Home Instead standards and Codes of Conduct
- Supporting a positive, motivated and professional team culture
Quality and Compliance
A key part of the role is ensuring full compliance and excellent standards of care, including:
- Carrying out client assessments, care planning and reviews
- Conducting regular quality assurance visits and checks
- Ensuring continuity of care and effective matching
- Maintaining up-to-date records on the Care Management System
- Implementing and reviewing policies, procedures and risk assessments
- Ensuring compliance with Health & Safety and safeguarding requirements
What We\βre Looking For
Essential Criteria
- Proven experience as a Registered Manager within domiciliary care
- Strong knowledge of CQC regulations and compliance
- Excellent leadership and people management skills
- Highly organised with the ability to prioritise and work under pressure
- Outstanding communication and relationship-building skills
- Strong IT skills and experience with care management systems
- Relevant qualification or willingness to work towards this
Key Attributes
- Professional, resilient and solution-focused
- Customer-focused with a passion for high-quality care
- Logical, organised and able to meet deadlines
- A confident decision maker and team leader
Why Join Us?
Home Instead is a leading provider of high-quality, relationship-led care. We pride ourselves on our values, our supportive culture and our commitment to excellence.
This role offers the chance to truly make a difference, lead a dedicated team and help shape the future growth of the service.
We are committed to safeguarding and promoting the welfare of adults. This role is subject to an enhanced DBS check.
Apply
If you are an experienced and driven Registered Manager looking for your next challenge, we would love to hear from you.
Apply now via Indeed with your CV and a covering note explaining your suitability for the role.
Apply For Job
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Registered Manager - Home Care employer: Mash Care
Contact Detail:
Mash Care Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Registered Manager - Home Care
β¨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, mission, and the specific challenges they face in home care. This will help us tailor your responses and show that you're genuinely interested in leading their branch.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the role of a Registered Care Manager. The more you practice, the more confident you'll feel when it counts.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Registered Manager - Home Care
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Registered Care Manager role. Highlight your relevant experience in home care and management, and donβt forget to showcase any achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about this role and how your skills align with our mission at Home Instead Monmouth. Keep it engaging and personal β we want to get to know you!
Showcase Your Leadership Skills: As a Registered Care Manager, leadership is key. In your application, be sure to highlight specific examples of how you've successfully managed teams or projects in the past. We love to see how youβve made a positive impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Mash Care
β¨Know Your Care Standards
Familiarise yourself with the latest care standards and regulations relevant to home care. Being able to discuss these confidently will show that youβre not just experienced, but also up-to-date with industry practices.
β¨Showcase Leadership Skills
As a Registered Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
β¨Understand the Business Goals
Research Home Instead Monmouth and understand their mission and goals. Be ready to discuss how your vision aligns with theirs and how you can contribute to scaling their operations.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in a home care setting.